Bilingual Japanese Customer Service Rep

Nov 02 2017
ALTRES Industrial |Hilo|Full Time, $12.50 / hour
Job Description

Popular local company is seeking a Bilingual Japanese Customer Service Representative for a full-time or part-time position in Hilo. Join this fun team to provide customers with an excellent customer service experience! 

 

The person that we are looking for to fill this role must speak fluent Japanese and English.

 

Additiona​l Responsibilities:

 

  • Provide outstanding and timely customer service
  • Acknowledge all gusts with a smile and verbal greeting
  • Maintain knowledge of all company products
  • Make product suggestions and recommendations
  • Facilitate customers to the checkout 
  • Thank customers upon leaving the store
  • Assist with stocking, rotating stock, replenishing, and straightening merchandise displays
  • Assist customers with telephone orders
  • Process instore sales and shipping orders
  • Prepare daily samples
  • Maintain the cleanliness of the retail sales area, back stock room, and storage

 

Required Education and Qualifications:

 

  • Ability to stand for the duration of the shift
  • Excellent verbal communication skills
  • Ability to converse fluently in both Japanese and English
  • Friendly and professional demeanor at all times
  • Current TB clearance
  • Ability to handle customer complaints and maintain self-control
  • Flexibility to work weekends and/or holidays