Adult Mental Health Division Consumer Advisor

Sep 14 2017
Job Description


State of Hawaii

Department of Health

Adult Mental Health Division

Downtown, Oahu


Adult Mental Health Division Consumer Advisor

$3,411 - $3,691 per month, salary commensurate w/ training and experience



Exempt Non-Civil Service Appointment.  The primary purpose of the position is to respond to consumers’ concerns, complaints and issues by providing information on consumer rights and Division services, assisting in mediating disputes between the consumer and a program or service, assisting consumers through the complaints and appeals process, conducting investigations of complaints, collecting, compiling and analyzing information gathered, recommending to the Division Chief on consumer matters, and suggesting ways to improve services to consumers.



Minimum Qualifications


EDUCATION:  Successful completion of a Bachelor’s degree from an accredited college or university, or Graduation from high school and excess experience of the types listed below may be substituted for a bachelor’s degree on a year-for-year basis.


EXPERIENCE:  Five (5) years of progressively responsible mental health work experience.  Possession of the required number of years of experience will not in itself be accepted as proof of qualification for the position.  The applicant’s overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.


LICENSE:  A Valid Type 3 Driver’s License.


Who May Apply


LEGAL AUTHORIZATION TO WORK REQUIREMENT:  The State of Hawaii requires that all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.


How to Apply


Submit completed State of Hawaii Application for Non-Civil Service Appointment, resume, and salary requirements to:

Department of Health

Adult Mental Health Division

1250 Punchbowl Street, Room 256

Honolulu, Hawaii  96813

Attn:  Personnel

Other Information


For additional information, you may email or


You may also contact Office of Consumer Affairs Supervisor:  Jacob (Jake) McPherson for more information at or (808)586-4688.


Recruitment is continuous until needs are met.


An Equal Opportunity Employer