Automotive Field Opeations Rep

Oct 20 2017
Servco Pacific Inc |Honolulu|Full Time
Category: Automotive
Job Description

Working for Servco' s Auto Distribution Customer Service department, this position will be responsible for building strong relationships and supporting automotive retail dealerships for the Toyota, Lexus, and Subaru lines.  Duties include:

1. Helping dealers improve quality and efficiency of their service operations.
2. Promoting manufacturer and Servco distributor standards throughout all internal and external operations.
3. Improving collection, analysis, and submission of dealer/distributor KPIs to the manufacturer.
4. Promoting standardized processes and procedures for all distributor service and repair protocols, launches, repair order documentation, technician qualification, repair confirmation, and customer delivery documentation.

Qualified candidates should possess an Associates Degree in business and/or equivalent work experience; minimum four years working in automotive distribution or dealership service operations as a Service Manager, Advisor, or Technician; proficiency in Microsoft Word, Excel, and PowerPoint as well as experience working with dealer management systems; strong verbal and written communication skills; excellent customer relations skills; valid driver's license; and good driving record. Four year business degree  a plus.
Applications must be submitted on-line at our Careers page at www.servco.com

An Equal Opportunity Employer