Donation Attendant - Honolulu

Nov 17 2017
Goodwill Industries of Hawaii |Honolulu|Part Time
Category: Retail
Job Description

Location: Beretania and Kaimuki


Summary: As our Donation Attendant you will greet our patrons and happily help them with their donations when they drop them off.  Our Donation Attendants serve as our Goodwill Ambassadors on a daily basis.  Their great customer service and enthusiasm keep our donors coming back with more donations!  If you’re looking for a position that allows you to interact with people daily, and are passionate about our Mission, then this is for you! 


 Essential Duties:


  • Greets donors in a friendly, courteous and timely manner.
  • Assists donors with the unloading of donations, provides a donation receipt, and thanks all donors for supporting Goodwill.
  • Assists in donation tracking and record keeping including maintaining an accurate daily count of donors and donations.
  • Helps donors identify acceptable and unacceptable donation items, and explain to donors why an item may be unacceptable.
  • Provides assistance to the Transportation Department to accomplish and complete tasks assigned.  Assists with lift gate operations on the truck(s) to upload and download donated goods.
  • Loads and unloads vehicles by hand or by use of hand truck or dolly.  Pads, stacks, and secures items in position on truck to prevent damage during shipment.
  • Separates items by category and places goods into applicable sorting bins/work stations and rolls bins to appropriate sorting station.
  • Scans non-textile merchandise to detect defects, such as chips, breakage, merchandise damage, missing components, stains, etc.  Cleans, wipes or dusts merchandise to prepare it for pricing and placement on the sales floor.
  • Tests electrical items by plugging the merchandise into the electrical test station, following all safety and testing procedures.

 Minimum Qualifications:

  • Must be able to frequently lift up to 50lbs and maneuver wheeled containers weighing up to 300lbs
  • Experience working independently and have good communication skills
  • Individual must have a positive attitude and enjoy working with people
  • All applicants must currently reside in the state of Hawaii and be available for an immediate in-person interview

Preferred Qualifications:

  •  Prior experience in customer service is preferred



At Goodwill Hawaii our mission is simple, yet powerful, we help people with employment barriers reach their full potential and become self-sufficient.  We are the third largest non-profit agency in Hawaii and our motivation is sustaining Hawaii’s community through the power of work.   Last year we placed nearly 1,500 people into employment, resulting in $22 million in annual wages earned as a result of these job placements.  Join the Goodwill Hawaii family and help strengthen our Hawaii community, one job at a time. 


Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.