Patient Financial Services Rep

Nov 13 2017
Category: Healthcare
Job Description






Bills primary, secondary, tertiary and/or adjustment claims accurately, timely, and in compliance with all applicable laws and regulations.




Determines payment responsibility, and verifies the accuracy of adjustments and payments posted.  Responsible for the timely collection of outstanding payments due.  Receives payor requests or denials via correspondence, remittances, on-line systems or phone, and ensures timely and accurate resolution.  Receives and handles all internal and external patient accounts inquiries.   




·         High school graduate or equivalent.



·         At least one(1) year experience with patient billing and collections in a hospital or related setting.

·         Well organized and systematic in work process. 

·         Knowledge of billing terminology and processing requirements for major insurances and financial classes.

·         Excellent teamwork, customer service, written and oral communication skills.

·         Strong analytical skills with ability to troubleshoot and correct billing and other hospital system problems.