Resident Services Manager

Oct 16 2017
Arcadia Family of Companies |Honolulu|Full Time
Job Description


Resident Services Manager
Arcadia Retirement Residence
Location: Honolulu, Hawaii

·         The first accredited Continuing Care Retirement Community in Hawaii

·         Highly competitive compensation and benefits

·         Join our growing family!

We are seeking an experienced Resident Services Manager to join our team.  The position is Full Time (40 hours per week).

Key Responsibilities include but are not limited to:

·         Manages and coordinates resident concierge services

·         Responds to and handles resident concerns and requests

·         Coordinates orientation for new residents moving into the Community

·         Attends various resident meetings to stay informed and serve as a point of contact between the residents and management

The Successful Applicant must have:

·         Exceptional customer service skills and responsiveness

·         Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience

·         Excellent verbal and written communication skills, active listening skills, and a high degree of empathy and patience

·         Experience working with interdisciplinary teams highly desirable
·         Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) software applications as well as the ability to learn new software applications

Please apply online at

Plea​se note that the application software is not supported by mobile devices.

 (We do not accept resumes in lieu of an application, so please do not send a resume to apply for this position.  If you send a resume through Real Jobs Hawaii, it will be deleted.)

The Arcadia Family of Companies is comprised of the following non-profit organizations:

Arcadia Retirement Residence
15 Craigside
Central Union Adult Day Care and Day Health Center
Kilohana Senior Enrichment Center
Arcadia Home Health and Home Care Services
Arcadia at Home

The Arcadia Family of Companies is an Equal Opportunity Employer