Senior Business Analyst

Sep 11 2017
Category: Insurance
Job Description


Typical duties include but are not limited to:


  • Works closely with business stakeholders to observe, elicit and define business requirements to support changes to processes, procedures or uses of software systems
  • Develops functional requirements for all levels of complexities related to system defect remediation, functional enhancement development, small to medium sized projects related to policy, claims and financial processing systems supporting the commercial and personal lines of business
  • Independently conducts work sessions to communicate and manage system change requirements with stakeholders in the business and IT areas, and supports the quality assurance team with the review of detailed test plans ensuring all business and system interests are incorporated
  • Provides technical system guidance and assistance to users in the development, maintenance, and implementation of P&C systems, agency-support systems, and FICOH proprietary systems used to support business processes
  • Follows FICOH established standards and best practices for business requirements documentation, project planning, test planning, communication methodologies and status tracking and reporting
  • Performs assignments at all analytical levels including internal and external user interfaces, core processing system functions and data tables structures, external application and interface requirements, internal application architecture and application integration requirements
  • Mentors other business analysts to enhance their application platform knowledge, understanding and use of best practices and procedures, project management and planning, and other pertinent areas to strengthen the skillsets of the BA team as a whole.




Qualifications / Experience:


  • Bachelors in business, management or related field of study, or equivalent work experience

  • 5-6 years of business analyst experience in the insurance or financial industries

  • Strong practical knowledge of MS Office, Visio (or other workflow toolset), MS Project or similar project management tools, MS Excel

  • Applied knowledge of the software development lifecycle (waterfall or agile) in working experience

  • Strong written and verbal communication skills



Additional Preferred Qualifications:


  • 2-5 years in the P&C industry

  • Some project management experience leading small to medium sized projects






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