Sep 13 2017
Category: Retail
Job Description

Position Overview:


HouseMart Ace Ben Franklin Crafts Mapunapuna is seeking a Supervisor responsible for ensuring exceptional service to both external and internal customers. The ideal candidate will assist in the daily supervision of floor operations in the store.


Essential Functions:

  • Ensures optimal customer service and communicates expectations to staff
  • Assists in ordering merchandise/supplies and maintaining the perpetual inventory
  • Motivates the staff and promotes team effort to achieve department and store goals
  • Ensure the store is being run in accordance with our company’s policies and procedures
  • Monitors and assists in attaining shrinkage goals within industry standards
  • Responsible for store opening and closing functions

HouseMart Ben Franklin Crafts is proud to be family owned and operated for more than 65 years. Our vision is to become the best operating chain of independent craft and hardware stores in the country. Our success is directly attributed to our employees and we are looking for our next generation of winning team members.


Job Qualifications:

  • Ability to perform under pressure and demonstrate effective decision-making
  • Advanced understanding of sales principles and customer service practices
  • Requires attention to detail, concentration and alertness
  • Availability to work flexible hours
  • Ability to effectively communicate written and verbally
  • High School Diploma
  • Two plus years experience in retail and/or customer service oriented environment
  • Supervisory experience preferred


  • Medical, Dental and Vision
  • Life Insurance
  • Profit Sharing Program
  • 401(k)
  • Paid Vacation, Sick and Birthday

Drug Free Workplace

Equal Opportunity Employer