Dispatcher

Nov 07 2017
Skyline Eco-Adventures |Makawao|Full Time, $15.00 / hour
Job Description

Position: Dispatcher

We are an established and growing company in the tourism industry, with a focus in adventure travel as well as guided vehicle tours. Skyline Eco-Adventures has been named a Hawaii Business Magazine Best Places to Work 8 years in a row, 2009-2016. Dispatchers are key members of our team and are responsible for supporting the guided tour operation, ensuring a safe and enjoyable experience for all Skyline customers.

Benefits:
• Starting rate of $15/hr.
• Full Individual Medical, Dental and 401(k).
• Paid time off and service days.

Primary Responsibilities:
• Provide oversight and support during tour operations.
• Provide the highest level of customer service in accordance with Company guidelines.
• Routinely interacts with Drivers throughout.
• Routinely interacts with customers along with Reservation staff.
• Ensures vehicles are operating according to schedule.
• Responsible for facilitating the handling of abnormal or emergency situations.
• Ensures regular communication with Driver and Company.
• Must be able to possess and retain knowledge of all tours.

Requirements:
• High School Diploma or GED.
• Must maintain a positive working relationship with all Skyline team members.
• Must provide the upmost professionalism and customer service.
• Must be able to work some early or late shifts, weekends and holidays.

Preferences:
• Two (2) years of customer service experience.
• Two (2) year’s experience with a Tour Company.

Job Type: Full or Part-Time

Skyline Eco-Adventures is an equal-opportunity employer.