Customer Service Representative

Mar 06 2019
Optimal Wound Solutions LLC |Ewa Beach|Full Time
Job Description

Optimal Wound Solutions (OWS) is a new but leading supplier of patient wound care for most of Hawaii. We are expanding and need assistance with customer follow up from a skilled Customer Service Representative.

Customer Service Reperesntative will verify customer received wound report and was able to open the file and if they have any questions or concerns about the wound report.

Assist in customer follow up and process development. Consistent communication with clients to assure we are maintaing an excellent relationship. Maintain staff working calendar, attend product/medical shows, new hire orientation and assist with company growth.

Need to be experienced in the medical field and dress/handle yourself professionally at all times.

Establish/maintain a detailed client progress report for wound care.

Create a customer questionaire allowing us to improve our services. Follow up on customer issues with an acceptable/timely solution.

Self starter and able to work with minimal supervision.

Starting position is part time with the opportunity of growth along with company growth. Currrently a 1099 position.

Desire an individual with advanced computer skills for ongoing assistance with computer/software trouble shooting.

Dependable transportion allowing you to visit our clients on site.