Full-time SSVF Veterans Housing Case Manager (Island-wide)

Overall Responsibility:

The Veterans Housing Case Manager is responsible for providing guidance to veterans to achieve their highest level of independence.  Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients' needs.

Reports to: Team Leader                 Â​ Â Â Â Â Â Â Â Â Â Â                      Â​ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â ​         Classification: Non-Exempt

Position Summary:

• Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas:  Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric
• Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services.
• Facilitates intake process and compiles client files ensuring all program eligibility documentation is complete
• Collaborates with clients to complete Individual Housing Plans
• Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
• Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
• Reviews and documents updates for Individual Housing Plans on a monthly basis
• Completes timely discharge/exit summaries
• Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
• Assists in quality management activities, data collection, and preparing reports
• Facilitates client life skills classes
• Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)
• Conducts random drug and alcohol screenings of clients
• Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
• Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases
• Documents client referrals for services
• Attends scheduled team meetings and trainings
• Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion
• Complete other duties as assigned. 

Additional Program-Specific Duties of U.S.VETS Sub-contracted Programs:

1)  For SSVF Program:

• Conducts rapid re-housing and homeless prevention services for veterans and their families
• Works with clients to develop a Housing Stability Plan
• Provides case management services to family members in the veteran household
• Conducts home visits to provide case management services
• Ensures that dependent children are enrolled in school and connected to the appropriate services within the community, including early childhood education programs
• Maintains compliance with VA regulations and organization protocols in requesting and distributing Temporary Financial Assistance to third-parties on behalf of veteran households to include cross-referencing HMIS
• Assists in rapidly placing homeless veteran families into housing
• Conduct Rent Reasonableness Testing and ensure Habitability Standards are met for veteran families rental units

Qualifications: