Licensed Therapist

Jan 25 2024
HOPE Services Hawaii, Inc. |Hilo|Full Time, $70,000 - $90,000 / year
Job Description

Status: Exempt                                                                          Reports to: Director of Clinical Operations

The Licensed Therapist at HOPE Services Hawaii is pivotal in delivering compassionate and effective therapeutic services to diverse clients. The Licensed Therapist is part of a multidisciplinary team in the professional delivery of services. The Licensed Therapist works to provide direct therapy for people experiencing unsheltered homelessness. The Licensed Therapist works closely with the Director of Clinical Operations to ensure that therapeutic interventions and program services meet the unsheltered participants' needs. The Licensed Therapist will work closely with other HOPE Services community-based programs and engage in community-based services to provide therapeutic counseling.

Essential Functions:

  • Conduct individual and group therapy sessions employing evidence-based therapeutic modalities (must attempt 20 therapeutic sessions a week; these sessions may not align with traditional timeframes but must prioritize trust and rapport building and promote therapy with individuals and/or families).
  • Administer and complete various assessments to evaluate clients' mental health and well-being and link them to appropriate services.
  • Using a person-centered approach, collaborate with clients to develop and implement treatment plans tailored to their unique needs.
  • Oversee and manage Internal referral systems.
  • Provide crisis intervention and support as needed.
  • Stay abreast of current mental health and homeless service developments and integrate best practices into the therapeutic approach.
  • Maintain accurate and up-to-date client records by ethical and legal standards.
  • Support team members to ensure programming is grounded in Housing First practices, harm reduction, motivational interviewing, and trauma-informed care.
  • Prepare findings, diagnostic impressions, diagnosis, and recommendations. Present written and verbal information to team members, participants, and supervisors for caseload management and/or case review.
  • Provide case reviews to address complex cases to process and help staff problem-solve around case management challenges, assessments, housing, and discharge plans.
  • Support teams in ongoing evaluation of the progress of program participants and adjust treatment plans by participant’s capabilities, needs, and interests.
  • Provide feedback for and implement program policies and procedures.
  • Conduct chart audits to ensure that all documentation meets the standards of funders and agency policies.
  • Contribute to reports and compile data for funders and agency leadership as required.
  • Participate in agency meetings and training as required.
  • Document all billable activities accurately in the electronic health record system when applicable.
  • Collaborate with other team members, including housing navigators and Team Leaders, to enhance the overall effectiveness of therapeutic services.
  • Assist and lead appropriate training for direct care staff.
  • Participate in ongoing professional development and training.
  • Perform other duties as assigned by the Director of Clinical Operations.

Work Environment: 

This role operates in community-based settings and on the streets. Temperatures may vary as working in the field and the community, including varying weather - rain, wind, cold, hot, and humid conditions. Frequent exposure to stressful situations related to persons served includes but is not limited to domestic violence, sex offenders, substance abuse, and people suffering from mental health issues. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Communication Demands:

Strong communicator with strong written and interpersonal communication. Able to communicate with audiences of varying comprehension levels, including staff, guests, and partnering agencies. Handle sensitive and confidential information with tact and professionalism.  

Physical Demands:

The position requires adaptability, the ability to work under pressure, and strong communication skills to resolve conflict and foster collaboration across teams. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, and use hands to reach. Occasionally lift, bend, stoop, push, and pull up to 20 pounds.

Required Knowledge/Skills/Abilities:

  • Clinical Knowledge and Documentation
  • Communication
  • Time Management
  • Case Management Process. Assessment; Planning; Implementation; Coordination ●Cultural Humility
  • Possess personal integrity, patience, and commitment to Hope Services’ values and mission.
  • Ability to work independently and collaboratively within a team.
  • Flexible and able to multitask; can work within an ambiguous, fast-moving environment.
  • Preferred candidates have experience working with individuals experiencing homelessness with Severe Mental Illness, Substance Use, and Trauma
Required Education and Experience
  • Licensure as a Qualified Mental Health Professional (e.g., LCSW, LMHC, LMFT, Psychologist) in the State of Hawaii
  • Proven experience understanding and demonstrated ability to generate revenues for clinical services
  • Working knowledge of trauma-informed care principles and harm reduction interventions. Comfortable using and supervising staff in motivational interviewing.
  • Demonstrated ability to establish and maintain rapport with program participants, other staff, and outside agency representatives.
  • Ability to communicate effectively verbally and in writing.
  • Ability to solve problems and act as a mediator.
  • Must be detail-oriented; can meet schedules and complete work assignments successfully.
  • Must have strong computer skills, including word processing and database management.
  • A valid Hawaii driver’s license and access to an insured vehicle are required.
Scheduling requirements:

General business hours are 8:00 a.m. - to 4:30 p.m. Monday through Friday, but this 40-hour-a-week, exempt position offers flexible scheduling to meet client and program needs. There may be times when you are required to work early mornings, evenings and weekends.


Starting Pay Range: $70,000.00/yr - $90,000.00/yr