Operations Director / Programs Manager
EAST HAWAIʻI CULTURAL CENTER
Operations Director / Program Manager
Part-Time • On-Site • Hilo, Hawaiʻi
ABOUT EHCC
East Hawaiʻi Cultural Center (EHCC) is downtown Hilo’s anchor for arts, culture, and community. From gallery exhibitions and youth arts to Hawaiian cultural programming and community performances, EHCC has served as a creative gathering place for East Hawaiʻi for decades.
THE OPPORTUNITY
The Operations Director / Programs Manager (OD/PM) is a co-leader of the organization, working in partnership with the Executive Director / Development Manager (ED/DM) and reporting directly to the Board of Directors. You will be the internal backbone of EHCC: the person who keeps the doors open and the engine purring -- finances reconciled, programs coordinated, communications flowing, volunteers engaged, and the building running.
If you are someone who takes deep satisfaction in making a mission-driven organization function well, who can move comfortably between drafting a spreadsheet and chatting with an artist, and who wants your work to genuinely matter to the community you live in… this role was built for you.
POSITION DETAILS
Organization: East Hawaiʻi Cultural Center (EHCC)
Location: 141 Kalākaua Street, Hilo, Hawaiʻi - fully on-site
Hours: Part-time, 18 hours/week (structured around gallery open hours)
Compensation: $1,900 per month (equivalent to about $24/hour); W-2 employee
Reports to: EHCC Board of Directors
Application Deadline: June 30, 2026
KEY RESPONSIBILITIES
Your work spans five core areas:
Daily Operations & Administration
• Serve as the primary point of contact for staff, contractors, volunteers, visitors, and vendors
• Maintain organizational systems: shared calendars, contact databases, digital and physical files, administrative workflows, policies and SOPs, and operational logistics
• Coordinate facility needs including supplies, maintenance requests, vendor coordination, safety and security, and insurance and legal documentation
Financial Administration
• Own day-to-day financial operations: accounts payable/receivable, expense tracking and coding, donation and sales logging, PayPal/Venmo processing, and monthly reconciliation in collaboration with the bookkeeper
• Monitor budget-to-actual performance across program areas and alert the Board to material variances
Human Resources & Grants Support
• Manage HR documentation for staff and contractors
• Recruit, schedule, and coordinate volunteers and interns
• Participate in the Grants Working Group; provide data for grant compliance and reporting
Program Coordination
• Coordinate logistics, finances, schedules, publicity, and reporting across EHCC programs including Youth Arts, gallery exhibitions, and community events
• Manage membership rolls, renewal notices, and donor/member acknowledgements
Communications, Marketing & Outreach
• Produce e-newsletters, social media posts, website updates, and promotional materials
• Implement outreach strategies for membership, volunteer, and fundraising campaigns
• Maintain media, partner, volunteer, member, and community contact lists
REQUIRED QUALIFICATIONS
• Strong leadership, management, organizational, and communication skills with demonstrated ability to follow-through on multiple concurrent priorities
• Two or more years of experience in overseeing operations in a nonprofit, community organization, or small business, or equivalent accounting, administration, or office management experience
• Demonstrated ability to responsibly manage financial tasks including bookkeeping, reconciliation, and budget tracking (Quickbooks knowledge and experience preferred)
• Experience producing public-facing content and managing social media accounts on major platforms, developing campaigns that grow audience engagement
• Familiarity with Google Workspace (Docs, Sheets, Drive) and standard office software; demonstrated ability to cohesively organize a physical and digital office.
• Ability to work independently and collaboratively with minimal supervision, but also strong interpersonal skills and a collaborative working style.
• Must be a Hilo-area resident (fully on-site position)
PREFERRED QUALIFICATIONS
• Background in arts administration, gallery operations, or cultural programming, and/or genuine interest in in East Hawaiʻi’s arts and cultural community
• Experience with e-newsletter platforms (e.g., Mailchimp), contact management software (e.g., Little Green Light), and website content management (e.g., Wordpress)
• Experience coordinating volunteers or managing part-time staff
• Fluency or familiarity with ʻOlelo Hawaiʻi or deep roots in Hawaiian cultural practice
• Knowledge of Hawaiʻi nonprofit law, GE tax compliance, and grant administration
• Familiarity with grant reporting or compliance processes
HOW TO APPLY
Please submit the following to [email protected] with the subject line “Operations Director Application — [Your Name]”:
• A résumé or work history summary
• A brief cover letter (one page or less) describing why this role appeals to you
• The names and contact information of two references
Applications will be reviewed on a rolling basis, however we encourage you to apply before June 30, 2026. EHCC is an equal opportunity employer committed to building an inclusive and diverse team that reflects the full breadth of our community.
East Hawaiʻi Cultural Center • 141 Kalākaua Street, Hilo, HI 96720 • [email protected] • www.ehcc.org
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