RN Float Triage

Fulltime - After Hours

Essential Duties/Functions:

• Answers after hour phone calls. Includes holidays and weekends.
• Connects with patient and family utilizing telehealth tools. Includes telehealth visits ad response to all Hawaii Care Choices programs (Hospice & Palliative).
• Conducts telephonic assessments of patient and family needs. Includes all Hawaii Care Choices programs (Hospice & Palliative).
• Provides excellent customer service in accommodating patient/family needs.
• Provides symptom management and resolving complex issues.
• Provides call resolution to problems, needs and issues that may arise.
• Works with Clinical Operations Manager and Director of Clinical Services in ensuring excellent patient care.
• Provide direct patient care including comprehensive, routine, admissions and as needed visits to patients.
• Practice clinical standards that comply with HiCare’s mission, vision, values, and policies and procedures.
• Communicates in an effective and timely manner with team members and staff.
• Ensures the safe custody and administration of drugs in accordance with the Standards of Practice.
• Ensures adherence with performance metrics – reports all concerns to the immediate supervisor.
• Actively seeks out and implements evidenced based practices.
• Attends to own personal and professional development needs as identified in personal development plan.
• Maintains a sound working knowledge of the Hospice Conditions of Participation (COPs).

Educational and Experience Requirements:

• Graduate of a registered nursing curriculum ADN required; BSN degree or higher preferred.
• 2 years’ experience in a healthcare environment or equivalent position.

Hours:

• Regular full-time employee. After business hour shifts (may start mid-day at times). 12 hour    shifts 3 days as week. Schedule determined by Supervisor.
• Duties require after hour work including weekends and holidays, as needed.