Sep 09 2021
Job Description



Maunakea Observatories Support Services.  Regular, Full-Time, RCUH Non-Civil Service position with the Visitor Information Station (VIS), Maunakea Observatories Support Services (MKSS), located at Halepōhaku on the island of Hawai‘i.  Continuation of employment is dependent upon program/operational needs, satisfactory work performance, availability of funds, and compliance with applicable Federal/State laws. 




DUTIES:  Performs a variety of support services and interpretive work at the VIS, including traffic safety, evening parking lot attendant, janitorial work, providing safety information and advice on how to safely visit Maunakea, and presenting the daytime solar telescope viewing program to the general public. 


PRIMARY QUALIFICATIONS: EDUCATION/TRAINING:  High School Diploma or G.E.D. equivalent.  EXPERIENCE:  At least six (6) months of customer service experience obtained through retail work or guest services in a hotel or the food service industry.  ABIL/KNOW/SKILLS:  Knowledge of cultural, astronomical, geological, archeological, natural history, and environmental features of Maunakea. Knowledge of how visitors can safely visit Maunakea.  Knowledge of janitorial processes, chemical safety and minor repairs of equipment. Knowledge of inventory monitoring processes.  Understands the safe and appropriate use of standard cleaning chemicals, Occupational Safety and Health Administration (OSHA) regulations, blood-borne pathogen protection and Material Safety sheets. Ability to use email, Internet, and standard office computer applications.  Ability to communicate interpretive and safety information to the public in an informative, interesting and respectful manner.  Ability to perform minor maintenance repairs on janitorial equipment.  Excellent verbal and written communication skills with internal and external audiences.  Must possess a valid driver’s license (and if use of personal vehicle on the job is required, must also have valid personal driver’s insurance equivalent to Hawai‘i’s No-Fault Driver’s Insurance) and maintain throughout the duration of employment.  Must be able to drive a 4-wheel drive vehicle with manual transmission on unpaved roads and ice or snow-covered pavement. Must possess a clean driving abstract, and able to follow the MKSS Driving Safety Policy. Post Offer/Employment Condition:  Must be able to pass a post offer criminal background check.  Must possess Certification in First Aid/CPR (or be able to obtain and maintain the certificate following the training provided within six (6) months from date of hire) and maintain throughout duration of employment.  Must complete online Hazard Communication training immediately after hire or no later than employee’s initial exposure to hazardous chemicals.  Must be able to pass blood-borne pathogen knowledge test within three (3) months from date of hire. PHYSICAL/MEDICAL REQUIREMENTS:  Primary work site is located 9,300 feet above sea level with wide temperature variations. Post Offer/Employment Condition:  Must be able to work at 14,000 feet and pass a post offer high-altitude medical examination on an ongoing basis (which includes a substance abuse test).POLICY AND/OR REGULATORY REQUIREMENTS:  As a condition of employment, employee will be subject to all applicable RCUH policies and procedures and, as applicable, subject to University of Hawai‘i's and/or business entity's policies and procedures.  Violation of RCUH's, UH's, or business entity's policies and/or procedures or applicable State or Federal laws and/or regulations may lead to disciplinary action (including, but not limited to possible termination of employment, personal fines, civil and/or criminal penalties, etc.).  


SECONDARY QUALIFICATIONS:  Firsthand experience with Maunakea and its astronomical, cultural, and natural resources.  Experience operating astronomical telescopes or astronomical imaging devices.  Experience performing data entry and using office technology.  Demonstrated professional interpersonal skills in the hotel industry.  Experience functioning at high altitudes.  Experience in sales and inventory management. 


INQUIRIES:  Stewart Hunter 974-4205 (Hawai‘i). 


Please apply directly on the RCUH website to be considered for the position.


APPLICATION REQUIREMENTS: Please go to and click on “Job Postings.” You must submit the following documents online to be considered for the position: 1) Cover Letter, 2) Resume, 3) Supervisory References, 4) Copy of Degree(s)/Transcript(s)/Certificate(s). All online applications must be submitted/received by the closing date (11:59 P.M. Hawai‘i Standard Time/RCUH receipt time) as stated on the job posting. All RCUH employees and positions are subject to the August 5, 2021 Emergency Proclamation requiring all State/RCUH employees to be fully vaccinated for COVID-19 or be subject to weekly testing for COVID-19.  All post-job offer/new hires will be required to show proof that they are fully vaccinated (e.g., their CDC COVID-19 Vaccination Record Card) or a Negative COVID-19 Test result during the onboarding process.  Requests for a religious or medical accommodation from the COVID-19 vaccination will be handled on a post-job offer basis.  Individuals granted an accommodation will be subject to the weekly testing requirement. If you do not have access to our system and the closing date is imminent, you may send additional documents to [email protected] If you have questions on the application process and/or need assistance, please call (808)956-7262 or (808)956-0872. 


CLOSING DATE:  September 30, 2021. 


RCUH’s mission is to support and enhance research, development and training in Hawai‘i, with a focus on the University ofHawai‘i.


Equal Opportunities Employer – Minorities/Women/Disability/Veteran.