Assistant Dispatcher

Jan 21 2019
International Express, Inc. |Honolulu|Full Time, $14.00 - $16.00 / hour
Category: Transportation
Job Description

Qualifications:

·        Good attendance record

·        Reliable transportation to/from work

·        Quick thinker, multitasker

·        Able to work under pressure

·        Self-motivated; able to work productively with minimal or no supervision

·        Excellent communication skills

·        Essential time management and decision making skills

 

Duties:

·        Assist primary Dispatcher in managing routes, plan most efficient routes based on amount of orders and customer time windows

·        Provide instruction and direction to drivers

·        Input drivers’ arrival and delivery times in trucking program

·        Communicate with Customer Service staff any issues/delays regarding deliveries/freight loads

·        Communicate with and update customers on status/or any issues regarding their delivery

·        Reconcile tractor driver logs, pier tickets, hand tags, and associated paperwork

·        Answer incoming calls, identify caller’s needs and refer to appropriate staff member for servicing

·        Greet walk-in visitors and service Will Call customers

·        Respond to customer inquiries via email and phone

·        Assist with scheduling and processing orders

·        Handle any driver related correspondence and requests

·        On-call to cover primary Dispatcher as needed

·        Dispatch weekends as needed

 

Hours for this position are: 

Monday thru Friday (occasional weekends), 8am - 4:30pm

 

Benefits we offer at International Express are individual medical/dental plans, personal time off, paid vacation/holidays, profit sharing, and annual bonuses.

 

If you are interested in applying, please send inquiries and resumes to: diana@ixhawaii.com

No phone calls, please. Thank you!