Assistant General Manager - Pearl City

Apr 28 2021
Gyotaku Japanese Restaurants |Honolulu|Full Time, $50,000 - $65,000 / year
Job Description

ASSISTANT GENERAL MANAGER

Position Summary

Support the General Manager in leading all staff members in exceeding the expectations of our employees, guests and investors in a supportive work environment with proven processes focused on maintaining our reputation as Hawaii’s Favorite Japanese Restaurant.

Participate and contribute at Weekly Meetings that focus on achieving goals, solving problems and accountability.

Key Results Areas

  • Social Media Rating of >4.25 - YELP, Google and other social media services.
  • Sales – measured by guest/transaction counts and check averages
  • Cost Of Good Sold – the percentage of food, beverage, supplies costs as a percentage of sales
  • Labor Cost – scheduling & staffing, as a percentage of sales-checks
  • Employee Turnover – terminated employees as percentage of total staff
  • Profitability – net profit compared to prior year, month and budget.

 Essential Behaviors

  • A genuine desire to deliver hospitality and a world class guest experience.
  • The determination to ensure a clean, safe, healthy working environment and dining experience.
  • An openness to being coached to higher levels of performances by others.
  • A commitment to coach others to their highest levels of performance through.
  • The skill to confront poor performance in a constructive manner with a focus on supporting team members to achieve results.
  • The ability to take satisfaction in and recognize the achievements of team members.
  • The courage take risks to achieve results and ability to learn from results that are less than expected.

Secondary Skills

  • Proficient in reading, writing, understanding and speaking in English
  • The ability to listen, comprehend, remember other’s positions and needs.
  • Excellent guest relationship skills
  • Understand and analyze sales, financial, labor and inventory reports.
  • Lead daily team meetings and conveying information, accomplishments, opportunities for improvement, explain performance to goals and inspiring team members to meet goals.
  • POS and Computer skills – cashiering, cash handing, data entry and report generation.
  • A general understanding of a restaurant facility [POS, HVAC, Refrigeration, Plumbing, Electrcity, Water Heater, etc]

Education

This position requires a high school diploma (or GED or high school equivalence certificate).

A 4 year college degree or 4 years of restaurant experience plus 4 years of restaurant management.

Language skills

English

Japanese helpful but not at all necessary.