Job Description
Job Title: Audio-Visual Technician
Supervisor: Programs Manager
Work Hours: Monday-Friday 8:00am – 5:00pm. Some evenings and weekends.
Job Summary:
Under the general direction of the Programs Manager, the Audio-Visual (AV) Technician supports and maintains audio-visual equipment in public gallery spaces, the Doris Duke Theatre, the cafe, private conference spaces and classrooms throughout HoMA. This includes operating, maintaining, distributing, and configuring various electronic equipment while ensuring optimal performance and being sensitive to the museum’s collection; providing technical and audio/visual services for museum functions, programs, events and rentals; and working closely with HoMA Programs and Events team to ensure technical services and audiovisual requests and requirements are integrated into all Museum activities and events.
About HoMA, the Honolulu Museum of Art:
Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Originally established as the Honolulu Academy of Arts, founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day. Over the decades, the museum has become known for its strong tradition of art classes and community engagement, both inside the walls of the museum and beyond. In 2011 the Honolulu Academy of Arts merged with the dynamic and vibrant Contemporary Museum, reinvigorating the museum’s contemporary holdings and ushering in an opportunity for renewed commitment to the art of our time. The Honolulu Museum of Art was born.
As HoMA approaches its centennial in 2027, it is poised to embark on a new chapter guided by a renewed vision and Strategic Plan that focuses on HoMA’s core purpose: to be a home for art and education that exists for the benefit of the entire community, presented in a setting that prioritizes beauty, harmony, and promotes learning, self-awareness and connection. With acknowledgment of HoMA’s history and purpose at the forefront, the Strategic Plan charts a course for HoMA’s next chapter in a rapidly changing world. It will transform HoMA into a relevant and sustainable 21st century museum where people of all ages and from all walks of life will be invited in and reinforce HoMA’s ability to bring the art of the world to Hawaiʻi and the art of Hawaiʻi to the world.
Minimum Qualifications:
- Bachelor’s or Technical Degree, or equivalent experience.
- Three years of experience operating and maintaining sound production, film, video, and projection systems; general knowledge of public address systems.
- Excellent technical knowledge of presentation, conferencing, and other AV hardware, including projectors, media players, and wireless display technology.
- Experience installing and troubleshooting projectors, monitors, and AV equipment and systems including power cables, switches, and breakers.
- Must have comprehensive computer knowledge of both Windows and Mac OS.
- Excellent customer service skills and ability to work independently as well as collaboratively.
- Great attention to detail and organization with excellent follow-up skills.
- The traits of honesty, integrity, enthusiasm, and perspective; a very strong work ethic, supported by commitment and follow-through.
- Valid Driver License.
Desired Qualifications:
- Experience installing, operating, and troubleshooting complex multi-channel AV installations in a museum or other art environment.
- Ability to solve problems creatively and develop new methods of delivering in-gallery experiences.
- Experience managing public and private meeting spaces, including large theatre environments.
- Experience supporting and troubleshooting Mac and Windows PCs as well as handheld devices and hardware media players.
- Experience in museum environment or nonprofit organization with multiple sites and varying degrees of need.
- Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.
- Intelligent self-starter who is committed to the museum’s mission.
Essential Duties:
- Fabricates, tests, operates, troubleshoots, and maintains all audio-visual equipment used for museum exhibitions, live and online programming, and internal and public events including panel discussions, musical and theatrical performances, presentations, and film/video events.
- Acts as technical production lead for live events by performing duties that include but are not limited to: Communicating with performers and external production companies to interpret their needs. Work with HoMA staff to gather necessary equipment and pre-production needs.
- Assists HoMA’s Installations and IT departments in installing and maintaining audio/visual elements in gallery exhibitions.
- Routine responsibilities include preparing and running film events, setting up projections for talks/lectures, assisting with virtual programs, and audio/visual support for musical events and outdoor film screenings.
- Verifies all content beforehand to ensure films/events are presented correctly. Assists with print trafficking as needed.
- Sets up and operates various media formats including DCP, Blue-ray, DVD, and CD for Doris Duke Theatre’s film programs. Responds calmly when problems occur and creatively seeks solutions so that screenings can continue.
- Advises IT department on equipment infrastructure and purchases.
- Maintains and organizes storage units for equipment and inventory of all AV equipment, including periodic condition checks and maintenance.
- Operates audio consoles, lighting consoles, and video switchers during client presentations, band/DJ performances, and other events.
- Assists presenters with microphone needs, including wiring them with lavaliers.
- Keeps AV spaces and storage rooms clean and organized.
- Documents instances of AV equipment failure, repair, installation, and removal.
- Troubleshoots AV issues using the appropriate testing tools.
- Collaborates with HoMA’s Programs and Events Team to ensure events technology needs are met.
- Unloads large equipment and/or lighting and sound equipment as necessary.
- Sets up equipment for museum and rental functions per specific event or program specifications.
- Assists in the set-up of larger events at the museum and the theatre and runs theatre or Event errands as needed.
- Maintain correspondence for AV needs with external performers, vendors, and partners as required for successful event execution.
- Other duties as requested.
Working Conditions and Atmosphere: Ability to use stairs and ladders. Comfortable working at significant heights, such as grids, lifts, ladders, and catwalks. Able to transport objects weighing up to 60 pounds. The AV Technician works with minimum supervision. Work will often be performed with short deadlines and situations sensitive to the Museum. Regular office hours are required. Due to the nature of the responsibilities, evening and weekend work is sometimes required, and at times may be on an emergency basis. The employee must be able to fulfil all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Diversity, Equity, Accessibility, and Inclusivity: HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.
Equal Employment Opportunity: HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law.
TO BE CONSIDERED APPLY DIRECTLY AT https://honolulumuseum.org/employment/