Bilingual (Japanese) Wedding Coordinator

Apr 25 2018
Good Luck International Corporation (DBA: ARLUIS WEDDING) |Honolulu|Full Time, $9.00 - $14.00 / hour
Job Description

SUMMARY

As a Wedding Coordinator at Arluis Wedding, you will help couples from Japan have their dream wedding at our very own ocean front chapel in Moana Surfrider Hotel, Sheraton Waikiki Hotel and other locations. Your job is to make their wedding nothing short of perfect and memorable.

PRIMARY DUTIES & Responsibilities:

·       Responsible for coordinating wedding rehearsals, ceremonies and receptions

·       Work closely with booking operations to “receive” event to be executed

·       Keep General Manager informed of all issues and usual matters related to events

·       Manage guest list and any problems that occur during event

·       Complete various reports and follow-up with customers after the event

·       Prior to wedding day:

-        Give a briefing to couples and explain their wedding day schedule

-        Introduce additional plans and products for sales to make their wedding better

·       On the wedding day:

-        Escort couples from their room to each service and back to their room

-        Provide assistance to couple and guests from wedding ceremony to reception party

-        Check party menu order against actual room setup and help supervise servers alongside hotel catering managers

-        Meet customers’ needs, and also exceed their expectations

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BASIC QUALIFICATIONS:

·       High School diploma or equivalent

·       Fluent in writing, reading and speaking Japanese in business manner

·       Intermediate English ability (speak, read, write)

·       Must be very hospitable in nature, and have a passion for excellent customer service

·       Have good organization skills, and attention to detail

·       Basic computer skills

·       Demonstrate excellent communication and interpersonal skills.

·       Maintain a professional appearance and attitude.

·       Ability to work a flexible schedule, including weekends, holidays, early mornings and evenings.

·       Ability to stand for extended periods of time

·       Must be a team-player and be able to work independently

·       Valid working visa or status in the United States

 

PREFERRED QUALIFICATIONS:

·       Minimum 1 year of work experience in customer service

 

Work Hours:

·       Full-time: 8 hours/day, 40 hours/week depending on the wedding shift schedule

·       Part-time: Working hours negotiable

 

Benefits (Full benefits for Full-time employees):

·       Incentive Bonus depending on your sales

·       Health Insurance (Medical, Dental, Vision)

·       Paid vacations, Sick leaves, Summer/Winter holidays 

·       Ten (10) days of holidays observed

·       Parking or Commute Bus Pass