Bilingual Orthodontic Patient Concierge (Japanese/English)

Sep 18 2022
Kim Orthodontics |Honolulu|Full Time, $16.00 - $18.00 / hour
Category: Healthcare
Job Description

We are a high-tech, patient-oriented orthodontic practice that is well-known for our techniques with Invisalign.


We are seeking a bilingual, cheerful, reliable individual to join our team of exceptional and friendly professionals. A passion for helping people, excellent communication skills, and a good eye for details are essential for this position. 


Position Details

  • Interact with and provide translation to our Japanese consumers
  • Creating an exceptional positive experience when patients arrive and leave the office
  • Schedule appointments
  • Coordinate appointments with other dental offices
  • Discuss and handle financial and insurance related matters
  • Correspond via email, phone, text message, and written letters
  • Communicating with and coaching patients regarding their treatment
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Strong organizational, interpersonal, communication and presentation skills
  • Great with laptop computers, cell phones and the ability to navigate mobile apps. This also includes knowledge of Microsoft Word, Excel, and Power Point
  • Greet customers in a friendly manner
  • General administrative duties



  • High school degree or higher
  • Minimum of 2 years of work experience
  • Previous sales or customer service experience
  • Previous dental or orthodontic experience preferred but not required


Helpful Characteristics

  • Bilingual with the ability to speak, read and write in both English and Japanese
  • Dependability and consistency
  • Detail-oriented
  • Excellent with computers
  • Self-starter and independent
  • Fast-learner
  • Team player


Compensation Package

  • Generous base salary
  • Performance Bonuses (after probationary period)
  • Comprehensive Health Insurance - Medical, Dental, Vision, Drug
  • 401K Profit Sharing (after 1 year of full-time employment)
  • Paid Vacation (after 1 year of full-time employment)
  • Continuing Education


To proceed with your application, please register with Kim Orthodontics LLC and apply directly on the site here:


Thank you,




Hiring Specialist