Branch Manager - Landscape & Irrigation Industry

Sep 09 2021
The Urban Farmer Store |Honolulu|Full Time
Category: Wholesale
Job Description

Branch Manager – Landscape & Irrigation Industry

The Urban Famer Store – Honolulu, Hawaii

Growth Opportunity

Are you an experienced manager who is:

  • Enthusiastic about the opportunity to build a new location and grow a high-performing, competitive business?
  • Entrepreneurial with plenty of energy to learn the business, create opportunity, and drive success?
  • Passionate about leading your team to engage with the community and achieve positive results?

If so, read on!


As Branch Manager, you will play a vital role in expanding our storied Bay Area business to a new location in Hawaii. The Branch Manager will help build and then lead our team to grow the business in this competitive market including introducing and representing the brand, integrating into the local community, and developing the customer base. With rewards based on results, this role is a great opportunity for an energetic and entrepreneurial manager to grow with our organization.

Role & Responsibilities

Reporting to the President, the Branch Manager is responsible for efficient and profitable branch operations. The Branch Manager will work closely with the Sales Leader to drive revenue, while managing branch personnel and processes to produce positive results.

  • Accountability for branch revenues including direct relationship selling, staff leadership, and proactively promoting The Urban Farmer Store and the new Hawaii operations
  • Execute on the leadership strategy and differentiation points to develop a broad customer base and resilient operation
  • Manage, mentor, and develop branch staff to meet the company’s high standards for service and product knowledge while cultivating The Urban Farmer Store culture
  • Lead branch staff and collaborate with Sales Leader and senior management to deliver an outstanding customer experience
  • Master all branch processes and champion high-performance distribution to drive efficient workflows and enable real-time visibility into all branch transaction activity
  • Monitor and manage inventory daily to ensure accuracy, maximize fill rate, and optimize merchandising
  • Represent the company and build positive relationships with community partners and associations
  • Maintain branch environment to enhance the customer experience and promote a safe and healthy work environment
  • Update and maintain enterprise software and CRM database including data discovery for sales initiatives

Your Background & Capabilities

  • 3+ years of experience leading and managing teams in a retail/wholesale distribution and sales environment
  • Proven track record of leading and managing teams for peak performance
  • Well-developed communication and people skills, with the ability to build strong relationships with customers, senior management, and fellow staff members
  • Highly collaborative and passionate about quality, performance, and scalability
  • Drive and a sense of urgency to seize opportunities
  • Results oriented with a direct and professional approach
  • Computer savvy and proficient with a variety of software packages including Excel, Word, and enterprise software
  • Knowledge of irrigation and lighting industry products and their application preferred
  • Proficiency in Ilocano, Mandarin, or Spanish a plus
  • Forklift certification is a plus
  • Post-high school education a plus, with bachelor’s degree preferred

About the Company

The Urban Farmer Store has provided professional quality irrigation and landscape lighting supplies to the San Francisco Bay area for 40 years. Guided by a genuine commitment to personalized, high-touch service and to customer education, The Urban Farmer Store’s success is rooted in our absolute focus on service and customer satisfaction. With a solid track record of growth through delivering sustainable solutions for customers through our three locations in northern California, the company is expanding into the Hawaii market.

A Culture of Service

The Urban Farmer Store’s collaborative and inclusive culture is based on our foundational values:

  • Helpful, knowledgeable, customer-focused service
  • Collaboration, partnership, and community integration
  • Down to earth, sincere interactions
  • Sustainability and good stewardship

Compensation & Benefits

The Urban Farmer Store offers competitive compensation, performance incentive, and benefits including:

  • Employer-sponsored health benefits
  • 5% company contribution to SEP-IRA retirement plan
  • Paid vacation, holidays, and sick days


Hours of Operation at this Location 

    Monday to Friday: 7:00am - 5:00pm

    Saturday: 8:00am - 1:00pm



COVID-19 Precautions:

  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place