CLINIC OPERATIONS SUPPORT ASSOCIATE – ID# 220144

Mar 25 2020
Category: Other
Job Description

CLINIC OPERATIONS SUPPORT ASSOCIATE – ID# 220144.

 

Department of Psychology. Regular, Full-Time, RCUH Non-Civil Service position with the Department of Psychology, Center for Cognitive Behavior Therapy (CCBT), OnTrack Hawai‘i Program, located in Honolulu, Hawai‘i. Continuation of employment is dependent upon program/operational needs, satisfactory work performance, availability of funds, and compliance with applicable Federal/State laws.


MINIMUM MONTHLY SALARY: $2,424/Mon.


DUTIES:

  • Performs basic physical and mental health care tasks, such as taking vital signs and administering medications as ordered by the OnTrack Clinical Lead. 
  • Manages day-to-day operations of clinic. 
  • Develops and implements clinic policies and procedures, and oversees staffing. 
  • Responsible for orientation of new staff in systems operations and business practice, including HIPAA and documentation of service provided. 
  • Coordinates and oversees all quality assurance and performance monitoring initiatives with Child and Adolescent Mental Health Division (CAMHD) quality assurance staff. 
  • Manages all compliance related issues with Medicaid reimbursement. 
  • Serves as reporting liaison between center and stakeholders and referral sources from the departments of health. 
  • Troubleshoots client and provider problems and provides case management to clients as necessary. 
  • Responsible for optimizing reimbursement for Medicaid eligible services provided by OnTrack Hawai‘i. 
  • Ensures compliance of clinical staff with production quotas. 
  • Keeps clinic paperwork up to date in an electronic and/or paper format. 
  • Tracks program budget, expenditures and purchases.

 

PRIMARY QUALIFICATIONS:

EDUCATION/TRAINING:

  • Associate’s Degree from an accredited community college in Mental Health, Nursing, or related field. 
  • (High School Diploma or G.E.D. equivalent and at least one (1) year of experience in mental health, nursing, or related field may substitute for an Associate’s Degree in Mental Health, Nursing, or related field.).

 

EXPERIENCE:

  • One to three (1-3) years of experience with healthcare management and provision of health care services (e.g., experience with quality assurance and health care coordination, billing, and communicating amongst agencies.).

 

ABIL/KNOW/SKILLS:

  • Knowledge of systems of health care in Hawai‘i, billing practices, and evidence-based treatment. 
  • Basic knowledge of schizophrenia and other common mental and physical health problems.  
  • Good problem solving, communication, and organization skills. 
  • Must possess computer skills, including ability to use Microsoft Office Suite. 
  • Ability to accurately take and record blood pressure, heart rate, weight, and height. 
  • Ability to administer intramuscular long term injections. 
  • Ability to monitor and plan budgets and project expenditures.  
  • Post Offer/Employment Condition: Must be able to pass a post offer criminal background check. Must possess Certification in First Aid/CPR (or be able to obtain the certificate following the training provided within twelve (12) months from date of hire) and maintain throughout duration of employment.

 

POLICY AND/OR REGULATORY REQUIREMENTS: As a condition of employment, employee will be subject to all applicable RCUH policies and procedures and, as applicable, subject to the University of Hawai‘i's Department of Psychology Center for Cognitive Behavior HIPAA/PHI privacy and security policy and the State of Hawai‘i Child and Adolescent Mental Health Division (CAMHD) HIPAA/PHI privacy and security policy. Violation of the RCUH's, the UH's, or the business entity's policies and/or procedures or applicable State or Federal laws and/or regulations may lead to disciplinary action (including, but not limited to possible termination of employment, personal fines, civil and/or criminal penalties, etc.). Must complete the University of Hawai‘i's Department of Psychology Center for Cognitive Behavior HIPAA/PHI privacy and security training and the State of Hawai‘i Child and Adolescent Mental Health Division (CAMHD) HIPAA/PHI privacy and security training immediately after hire or not later than employee’s initial exposure to HIPAA/PHI. Must maintain a current status on the University’s and/or the business entity's training requirements.


SECONDARY QUALIFICATIONS:

  • Three to five (3-5) years of clinical mental health experience working with individuals ages 15-30. 
  • Knowledge of evidence-based treatment for psychosis or related psychopathology. 
  • Level 1 Certification from the American Association of Psychiatric Technicians.

 

INQUIRIES: Theresa Chen 973-1001 (Oahu).


Please apply directly on the RCUH website to be considered for the position. 


APPLICATION REQUIREMENTS: Please go to www.rcuh.com and click on “Job Postings.” You must submit the following documents online to be considered for the position: 1) Cover Letter, 2) Resume, 3) Supervisory References, 4) Copy of Degree(s)/Transcript(s)/Certificate(s). All online applications must be submitted/received by the closing date (11:59 P.M. Hawai‘i Standard Time/RCUH receipt time) as stated on the job posting. If you do not have access to our system and the closing date is imminent, you may send additional documents to [email protected] If you have questions on the application process and/or need assistance, please call (808)956-8344 or (808)956-0872.


CLOSING DATE: April 27, 2020.

 

RCUH’s mission is to support and enhance research, development and training in Hawai‘i, with a focus on the University of Hawai‘i.


Equal Opportunities Employer – Minorities/Women/Disability/Veteran.