CORE Monitoring Coordinator

May 20 2019
Job Description


State of Hawaii

Department of Health

Behavioral Health Administration

Office of Program Improvement and Excellence (OPIE)

Downtown, Oahu


CORE Monitoring Coordinator

$59,616 - $69,732 yearly (salary commensurate w/ training and experience)


Exempt, non-civil service appointment.  The primary purpose of this position is to assist with the development, implementation, and coordination of Divisional monitoring audits of quality, utilization management, and outcomes; interacts with other OPIE staff and Divisional Performance Management and Utilization Management staff to develop standardized performance indicators, standards, monitoring processes, audit tools, and audit reports; collaborates with the Divisional MIS staff to ensure that data fields, data definitions, monitoring tools and monitoring results reports are aligned with and supported by DOH electronic health records (EHRs), Data Warehouse, and Department and Divisional needs for actionable feedback. 



Minimum Qualifications


EDUCATION:  Bachelor’s degree in Nursing from an accredited college or university; or Master of Science degree in Social Work, Psychology, or behavioral health counseling from an accredited college or university required.  Master of Science in Nursing or Qualified Mental Health Professional preferred.


EXPERIENCE:  Five (5) years of progressively responsible professional work experience in a health care field which included development and implementation of data collection methodology, tools, and reports; qualitative and quantitative analysis of health care data sets; evaluation of health care programs to identify patterns, trends, and opportunities for process, system, and outcome improvements and recommend actions for same; establishment of data integrity and inter-rater reliability testing; simple database management; and report generation.  The experience must have included at least two (2) years at a supervisory level.


In addition, three (3) years of experience working in behavioral healthcare quality, utilization management or outcomes management.


KNOWLEDGE & ABILITIES:  Continuous Quality Improvement theory and practice, including assessment of practice and outcomes methodologies and tools; performance measurement and standards theory and practice; knowledge of utilization management theory and practice, including assessment of practice and outcomes methodologies and tools; knowledge of clinical behavioral health diagnoses and current trends in treatment and evidence-based best practices; knowledge of psychiatric, substance abuse, functional level, and other behavioral health assessments; familiarity with state and federal laws concerning behavioral health treatment, clinical recordkeeping documentation and recordkeeping standards, forensics, and facility licensure/certification; and principles of data collection methodology, analysis and reporting.


Establish and maintain professional working relationships with internal and external stakeholders of various cultures, backgrounds, and skill sets/knowledge; express and present ideas clearly and effectively in written and oral formats; ability to elicit input and feedback from internal and external stakeholders about current and desired quality, utilization and outcomes monitoring processes and tools, etc., in order to conduct at least annual evaluations of the effectiveness of the monitoring program; design valid and reliable monitoring tools and inter-rater reliability tests; create standardized and customized monitoring reports, charts, graphs, and tables; maintain a monitoring database; conduct qualitative and quantitative analyses of monitoring data; use computer including Outlook, Word, Excel, and Power Point software; and use copy machine, fax machine, digital, conference telephone system, video teleconferencing, web-based meeting software, and electronic medical records.


LICENSE REQUIREMENT:  License to practice in Hawaii as a Registered Nurse, Social Worker, or Qualified Mental Health Professional required.  Valid driver’s license preferred. 


Who May Apply


LEGAL AUTHORIZATION TO WORK REQUIREMENT:  The State of Hawaii requires that all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.


How to Apply


Mail completed State of Hawaii Application for Non-Civil Service Appointment with original signature, cover letter, detailed resume,three (3) references, and salary requirements to:


Department of Health

OPIE Recruitment

1250 Punchbowl Street, Room 257

Honolulu, Hawaii 96813


Application packet can be found at:​t/job-opportunities/ 


Other Information


For additional information, you may contact Cara at (808) 586-4690.


Recruitment is continuous until needs are met.


This position is exempt from the civil service.  Employment in such positions is considered to be “at will.”  This position is also subject to furlough and pay reductions as negotiated in collective bargaining.


Incumbent must be able to work flexible hours and travel to neighbor islands and the mainland.  Incumbent will also participate in the DOH disaster notification telephone tree and emergency/disaster response plan.


An Equal Opportunity Employer