Client Care Administrative Assistant (ALTRES)

Dec 23 2019
ALTRES Office |Honolulu|Full Time
Job Description

Join our team in this full-time Client Care Administrative Assistant position! We are looking for relationship builders and problem solvers. Professionals who care and understand how to work with clients and solve the problems they face as employers every day. If you are a creative thinker, that understands how to relate to people, then this job is for you!


Additional Responsibilities:


  • Answer, assess, direct/distribute, and assist all incoming calls to the call center.
  • Provide excellent customer service to simplicityHR clients and their employees.
  • Prepare department meeting agendas and send calendar notifications.
  • Assist with the upkeep of Sales and Accounting department records.
  • Gain knowledge of operational transactions in order to respond to customer accordingly.
  • Handle daily administrative tasks including but not limited to monitoring phone lines, performing email maintenance, printing, filing, and distributing mail.


Required Education and Qualifications:


  • Previous customer service or administrative experience.
  • Excellent verbal and written communications skills with strong phone etiquette.
  • Proficient with Microsoft Word, Excel, and Outlook.
  • Ability to solve problems efficiently and in a timely manner and utilize conflict resolution skills.
  • Must be able to multi-task in a fast paced environment.
  • Company-paid Medical Insurance
  • Dental Insurance
  • Vacation and Holiday Pay
  • 401k with Employer Matching
  • Group Life Insurance
  • Commuting Reimbursements
  • Wellness Program
  • Fun Company Events
  • Tuition Assistance & Scholarship Opportunities
  • Movie Ticket Discounts
  • Gym Discounts
  • Pet Insurance
  • Gas Discounts and Rewards
  • Employee Assistance Program
  • Anniversary Time Off