Client Care Coordinator

Position Overview

We are seeking a Client Care Coordinator to support both our day-to-day sales activity and our long-term client relationships.

This role is designed for someone early in their career who is highly organized, client-focused, and interested in building a future in business-to-business sales. The position combines hands-on client interaction, smaller sales ownership, structured follow-up, and behind-the-scenes coordination that supports our sales team.

Our goal is simple: take care of our clients well — before, during, and after every project.

• Assist walk-in clients and support seating and small product inquiries

• Prepare quotes and proposals for smaller opportunities

• Enter orders and coordinate with vendors

• Track delivery and installation for owned opportunities

• Serve as showroom backup when needed

• Conduct structured follow-up outreach after installation

• Provide product care and usage information

• Offer product demonstrations (chairs, monitor arms, etc.)

• Gather client feedback through surveys

• Identify opportunities for continued support or future needs

• Take notes during vendor presentations and summarize product updates

• Conduct product research and assemble comparison materials

• Prepare cut sheets and assist with bid packages

• Support opportunity tracking and documentation

• Shadow sales meetings and jobsite visits

• Organized, detail-oriented and tech savvy

• Enjoys interacting with clients

• Curious and eager to learn

• Adaptable and able to manage multiple priorities and communicate clearly and professionally

• Interested in long-term professional growth

Work Schedule:
Monday - Friday, 8am-5pm with occasional overtime


Please apply with resume, references and tell us a bit about yourself and why you are interested in this.