Credit Services Manager

May 25 2018
HawaiiUSA Federal Credit Union |Honolulu|Full Time
Job Description

HawaiiUSA Federal Credit union is currently seeking an experienced, member-focused Credit Services Manager to lead our Credit Services team.  The Credit Services Manager will be responsible for the development and implementation strategies and tactics to achieve the delinquency and recovery goals of the Credit Union, while enhancing the member experience throughout the delinquency process,  providing oversight and leadership on the daily operations of the Credit Services Department.

The ideal candidate will have:

  • Bachelors degree in Business Management or Finance (preferred)
  • Seven to ten years of collection experience, with at least five years in a supervisory or managerial capacity
  • Working knowledge of collection polices & procedures and related regulatory compliance related to bankruptcies, consumer loans and real estate including foreclosures and commercial loans
  • Knowledge of lending and federal and state regulations regarding consumer credit
  • Excellent written and verbal communication skills
  • Mature attitude and high degree of self motivation
  • Ability to work both independently and cohesively with others, fosters team environment
  • Decisive and resourceful problem resolution skills
  • Ability to handle all confidential matters professionally; always maintaining the privacy of our member’s account information

For more information and to apply, go to