Customer Service Representative

Jul 20 2020
Hawaii Dental Service |Honolulu|Full Time
Job Description




Under the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims information during incoming/outbound calls or walk-ins and within written or electronic correspondence. Coordinates benefits with other insurance carriers and processes simple claim adjudication as well supports Claims Processing with data entry and claims up to Level 2.  Responds to all inquiries and resolves issues in an efficient and timely manner, as established by Team Goals and Objectives.




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