Customer Service Representative

Sep 15 2021
Hawaii Dental Service |Honolulu|Full Time
Category: Insurance
Job Description

Under the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims information during incoming/outbound calls or walk-ins and within written or electronic correspondence. Coordinates benefits with other insurance carriers and processes simple claim adjudication as well supports Claims Processing with data entry and claims up to Level 2.  Responds to all inquiries and resolves issues in an efficient and timely manner, as established by Team Goals and Objectives.



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