Customer Service (Retail)

Jul 18 2019
ALTRES Office |Honolulu|Part Time
Category: Retail
Job Description

A well-known, local retail store is in need of a Customer Service associate. We are looking for dependable individuals with strong customer service skills. Candidates must be able to work well in a fast-paced environment and possess a friendly, helpful attitude. 

 

The store is located in Ala Moana Center and has a large volume of customers from Japan, so being able to speak in both English and Japanese is highly preferred. The hours for this position will vary but fall between 9:00am and 9:00pm.

 

Pay:

 

  • Cashier Customer Service Reps: $13.00 Hourly
  • Bilingual Customer Service Reps: $16.00 Hourly
Those bilingual in Mandarin or Cantonese will also be considered.

 

Addi​tional Responsibilities:

 

  • Provide customers with excellent and efficient service
  • Greet and facilitate customers to check out
  • Assist customer with any questions or concerns
  • Complete accurate transactions on the computer register
  • Maintain knowledge of company products
  • Ensure company payment procedures and policies are followed
  • Perform other duties as assigned

 

Required Education and Qualifications:

 

  • Must have previous retail sales experience
  • Ability to speak and understand Japanese highly desirable but not required 
  • Flexibility to work full-time or part-time shifts
  • High level of customer service
  • Positive attitude at all times