Digital Service Specialist

Sep 20 2022
CANON SOLUTIONS AMERICA, INC |Honolulu|Full Time, $40,000 - $60,000 / year
Job Description

In this position, you’ll be accountable for:
- Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
- Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
- Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Showcasing strong customer communication and satisfaction skills.
- Maintaining the performance of assigned machines.
- Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.