Director - Quality, Education & Training

Overview:

CCSI is seeking a motivated and versatile professional to help launch and grow our educational branch while supporting ongoing operations. This hybrid role bridges project management, engineering, quality assurance, and training development, serving as a foundational position for a future standalone education division.

Key Responsibilities:

• Support operations, project management, and engineering functions as needed to maintain quality and efficiency.
• Lead and coordinate internal BICSI and ICT training for technicians and the operations team.
• Manage quality assurance initiatives to ensure adherence to company and industry standards.
• Conduct external marketing and recruitment for public educational classes.
• Obtain and maintain all required training certifications and instructor credentials.
• Develop and deliver end-user and professional training courses eligible for BICSI Continuing Education Credits (CECs) and certifications.
• Oversee authorized training facility logistics and maintain communication with higher education partners to build programs and synergies.
• Contribute to revenue-generating initiatives that balance operational needs with the educational program’s growth.

Qualifications:

• Strong background in ICT, engineering, or project management.
• BICSI credentials or related certifications preferred (or willingness to obtain).
• BICSI, FOA or related Certified Trainer preferred.
• Proven experience in training, program development, or technical education.
• Excellent organizational and communication skills.
• Entrepreneurial mindset and ability to thrive in a hybrid, evolving role.

Why Join CCSI:

This is a rare opportunity to help build a new division from the ground up. As the educational branch matures, this role offers a clear path toward leading and managing the entire education division, shaping its vision, growth, and long-term success.