Electronic Banking Services Representative

Jun 27 2019
Territorial Savings Bank |Honolulu|Full Time
Job Description

Be a part of our team in the exciting area of Electronic Banking Services.

Under moderate supervision, the Electronic Banking Services Rep provides technical and operational support to Territorial Savings Bank personnel and its customers, using strong communication skills to answer phone calls and handle inquiries for electronic banking products such as:
* Check Cards
* Internet Banking
* Online Business Banking
* Bill Payment and Presentment
* Touch-Tone Phone Banking
* Corporate Website

If you have at least six months to a year of related work or similar customer service experience in a banking environment and a desire to provide support to Bank personnel and customers with electronic banking products and services, then we encourage you to visit our website www.territorialsavings.net/tsb/careers/ to learn more about this and other current openings, or to download a printable Job Application for mail in or drop off at a branch near you.

Prior experience in Electronic Banking Services, retail banking or similar skills preferred.

Ideal candidate will provide excellent customer service, has effective communication skills, demonstrates accuracy and thoroughness, and enjoys talking to customers.

Must have a high school diploma or GED, computer ability in a Windows environment, working knowledge of Word and Excel, smartphone and tablet use, and flexible to work non-business hours when needed.

This position is situated in our corporate headquarters located at 1132 Bishop Street. Commuting by bus or ride sharing is highly recommended as parking is not included.

WE ARE SORRY, BUT WE WILL NOT RESPOND TO E-MAILs and RESUMEs. Applications are accepted in person, via mail, or may be dropped off at any of our branch locations. See the Careers page on our website for more information.