Employment Counselor

Mar 31 2021
Goodwill Industries of Hawaii |Honolulu|Full Time
Job Description

Job Title: Employment Counselor

Location: Honolulu, Hawaii

Schedule: Core office hours are between the hours of 7:45am – 4:30pm, Monday through Friday.  Travel may be required

Compensation: Based on experience with benefits package


Summary: As an Employment Counselor under the First To Work – Temporary Assistance to Needy Families (FTW TANF), you will provide counseling and provide group educational and vocational guidance to program participants.  We are looking for someone who has prior case management experience, excellent communication, can motivate and inspire individuals, and has a strong desire to help the community.  In addition, someone who has experience in work place acculturalization and job preparedness classes such as resume writing, dressing for success, budgeting, time management, stress management, and related training curriculum. 


Essential Duties:

·         Collects, organizes and analyzes information about individuals through records, tests, interviews and professional sources to appraise participant’s interests, aptitudes, abilities and personality characteristics for vocational planning and/or employment placements

·         Compiles and studies occupational, educational and economic information to aid participants in making and carrying out vocational and educational objectives

·         Works with other training staff and job developer to formulate a program for a smooth transition into community employment.

·         Provides case management services to participants.

·         Ability to deal effectively with difficult and on occasion, irate participants.

·         Generates payments for supportive services childcare, transportation, and other work related expenses.

·         Responsible for gathering data from caseload on a monthly and quarterly basis as it relates to agency and program policy and procedure for reporting purposes.  Verifies that data is correct and submits reports to supervisor.

·         Participates directly with the business community through business associations, personal contacts and referrals to inform the business community of the job placement services offered by the program and solicit job placement opportunities.

·         Assists participants in overcoming social, motivational, emotional and other barriers that may constitute as barriers to employment.

·         Researches and compiles occupational, educational, and economic data regarding factors that would aid participants in fulfilling vocational and/or educational objectives.

·         Participates in staff meetings, training and Job Team activities to support the quality of services being delivered at the highest standards

·         Stays abreast of new developments, methods and techniques in the field related to employability of hardest-to-serve and economically disadvantaged adults.

·         Writes individualized employment plans for participants, that include appropriate goals and objectives relative to abilities, interests, experience, assessments, financial needs and labor market trends and updates as needed.

·         Assists participants in identifying other resources to enhance their opportunities for employment within the community and makes referrals as needed.

Minimum Qualifications:

·         Bachelor’s Degree from a four-year college or university is preferred and/or

·         One to two years related experience

·         Excellent communication skills

·         Familiarization with verbal de-escalation techniques and customer service

·         Proficient in computer programs required using Microsoft Word, Excel, and PowerPoint



Preferred Qualifications:

·         Bachelor’s Degree in Psychology, Social Work, or a related field

·         One to two years related experience working with individuals with barriers

·         Motivational interviewing and counseling experience preferred.



At Goodwill Hawaii our mission is simple, yet powerful, we help people with employment barriers reach their full potential and become self-sufficient.  We are the third largest non-profit agency in Hawaii and our motivation is sustaining Hawaii’s community through the power of work.   Last year we placed nearly 1,500 people into employment, resulting in $22 million in annual wages earned as a result of these job placements.  Join the Goodwill Hawaii family and help strengthen our Hawaii community, one job at a time. 


Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.