Employment Services Specialist

Oct 06 2021
Lanakila Pacific |Honolulu|Full Time
Job Description

The Employment Services Specialist is responsible for the coordination, development, planning, outreach, assessment, and evaluation of the employment programs, primarily Waiver Employment Services and is expected to promote vocational and employment oriented goals for individuals with challenged lives seeking services through LP. This includes developing and implementing program standards, collaborating with other employment services staff, ensuring contract compliance, and performing operations necessary to support the program. The Employment Specialist fosters relationships with employers to secure or maintain jobs for program participants and works with the direct support staff to ensure that program participants are able to perform their job duties and empowered to reach their career goals.  The Employment Specialist supports the mission, vision and values of the organization, and upholds and enforces the guidelines and policies of the organization and demonstrates Lanakila Pacific’s values of teamwork, excellence, achievement, motivation and Lanakila in all personal interactions with others and exemplifies Lanakila’s STAR service standards.






Position Specific Duties


Assist participants in obtaining competitive employment. 

  • Provide ongoing support to participants and their employers including the identification of problem areas and provide recommendations. 
  • Participate in resolving workplace behavioral issues with participants and their circle of support including but not limited to case manager, family, and workplace supervisor.  
  • Responsible for the admission and transition process into employment services (typically Waiver Employment Services) which includes communication with referral sources; coordination of internal and external services; and leading and conducting intake meetings. 
  • Perform assessments and evaluations necessary for the written development of individualized Service Plans and establish measurable outcomes based on the participants’ personal goals and readiness for professional development.
  • Oversee and manage Waiver Employment Services and daily job search activities.  Coordinate with team members and the participant’s circle of support to address participant’s goals and determine priorities.
  • Identify and support participants in various training programs and provide coaching as needed.
  • Provides education and support in exploring and accessing community services, assistive technology and equipment, communication/interpersonal skills and socialization, community mobility, financial management, health and wellness, home management, meal preparation and clean up, safety/emergency skills, and vocational adjustment.
  • Establish and develop community contacts and promote Workforce Resources to potential employers.  Includes presentations, and education on the benefits of hiring individuals with disabilities.
  • Coordinate benefits planning.
  • Continuously work with the Employment Services Assistant Manager to uphold ethical standards, program policies and procedures, and best practice treatment standards.   
  • Advocate on behalf of the participants for their safety and health and other support services with state agencies, Hawaii Disability Rights Center and Independent Living organizations to ensure continuity of support beyond LP’s services as needed.
  • Perform job coaching duties as needed.
  • Communicates performance issues of Employment Services job coaches.to Employment Services Assistant Manager
  • Participates in the Employee Performance Evaluation (EPE) process performance evaluation for job coaches.
  • Participates in the interviewing, selecting, and training of job coaches.
  • Provides ongoing training to job coaches as needed or required, and new hire training.
  • Conduct telehealth classes in a variety of online videoconferencing platforms, such as Zoom, Google Meets, and WebEx.
  • Communicates effectively with all clients, programs/departments and staff, both orally and in writing; can read and understand written material and can write effectively to meet the job requirements.




  • Scheduled to work 5 days a week. Monday to Friday, 7:30 am-4:30 pm. 8-hour shift may vary. May be required to work outside of normal business hours including weekends and holidays to meet operational needs and contract requirements. 
  • Indoor, office setting, outdoors; may need to do deliveries, travel to other program sites, meeting sites, etc., as required.





  • Basic level proficiency in MS Word, Excel, Outlook, Database, or comparable programs or other comparable programs
  • Other standard office equipment such as computer, laptop, copy machine, printer, fax machine, projector, etc.
  • Company vehicle.





  • Education: Bachelor’s degree in education, social sciences, or human services from an accredited college or university; OR Bachelor’s degree in another field from an accredited college or university and four years of progressively responsible work experience teaching individuals with disabilities.
  • Experience:  Two years of progressively responsible paid work teaching individuals with disabilities. 
  • Clearance/Certification: Must maintain the following clearances/certification: 1) annual TB clearance, 2) current First Aid and CPR Certification (Obtain on the job), 3) Criminal Background check, 4) Pre-employment drug and alcohol testing, 5) Child Protective Service check/Adult Protective Service check, 6) Fieldprint Fingerprinting, 7) List of Excluded Individuals and Entities (LEIE)
  • Valid driver’s license and clean driving abstract with access to an insured vehicle.



  • Experience:  supervisory or management, person centered planning approach, vocational assessments and tools, behavior and job coaching and management.


Lanakila Pacific is an equal opportunity employer. As part of our mission, we strongly encourage individuals with challenges or disabilities to apply.


Lanakila Pacific is a drug-free & alcohol-free workplace.