Front Desk Administrative Asst (in-house)

Mar 29 2018
ALTRES Office |Honolulu|Full Time
Job Description

ALTRES Staffing is currently seeking a full-time Front Desk Administrative Assistant for our Honolulu office. The primary responsibility of this position is to ensure every client, applicant, and guest who visits the office has a positive customer experience. This includes welcoming and greeting visitors, assisting applicants with paperwork, and responding to questions or concern. Prior front desk, customer service, or hospitality experience is preferred.


The Front Desk team is made up of three unique positions and each member is cross-trained in order to provide extra support when needed. Because of this, candidates for the Administrative Assistant position must enjoy working as a team and be willing to switch roles whenever necessary.


We are looking for individuals who enjoy helping others and have a sincere, cheery attitude and "aloha" personality. This person will be assisting customers in a face-to-face environment, so excellent interpersonal communication skills and a strong sense of professionalism is required.


Most of all, we want someone who takes initiative and responsibility to ensure they represent the company well. There is long term potential in this position and our company believes in rewarding exceptional employees who are responsible and reliable. Please consider applying if this position sounds right for you.


Additional Responsibilities:


  • Greet and assist customers and applicants entering the office.
  • Direct applicants through the application process and respond to questions.
  • Assist applicants with filling out paperwork.
  • Ensure that every guest has a positive ALTRES experience.
  • Keep front office area clean, tidy, and organized.
  • Provide backup to other Front Desk roles, including answering calls, returning voicemails, and entering data into company software.


Required Education and Qualifications:


  • Excellent customer service abilities, including strong communication skills.
  • Prior experience in a customer service, hospitality, or front desk role is highly preferred.
  • Strong desire to take initiative to make sure that visitors leave with a positive impression. 
  • Ability to provide others with the highest quality of service and professionalism at all times.
  • A track record of responsibility and reliability.
  • Must have a great attitude and "aloha" personality.
  • General knowledge of computers.
  • Must be organized and accurate.