Guest Services Assistant

Aug 13 2018
The Institute for Human Services |Honolulu|Part Time, $11.00 - $12.00 / hour
Job Description


The Institute for Human Services (IHS), Oahu's oldest and one of the largest homeless service providers is looking for compassionate and dedicated individuals for its part-time Guest Services Assistant positions. We need people who are mission driven, professional and dedicated to being a part of the solution to homelessness!


Responsibilities:  Will be responsible for facilitating the safety and welfare of IHS guests, visitors, volunteers and staff.  Assistants will maintain the cleanliness of shelter will uphold policies, and provide assistance while treating guests with respect and dignity.  Assistants will document daily, supervise in-house and community volunteers and provide support to other programs when needed.


Requirements: Available to work a flexible schedule that includes evenings, weekends, and/or overnight shifts.  Able to multi-task, work independently and exercise good judgment.  Can communicate with diverse populations of varying comprehension levels. Possess good written communication and basic computer skills to ensure accurate and timely documentation.  Have at least 1 year experience in providing excellent customer relations, homeless services, conflict resolution and crisis prevention and response. Knowledge or training in Human Services, CPR/First Aid/AED preferred.  High School diploma or equivalent required. 


Please attach a cover letter, resume and at least three references to this ad. If your resume is chosen, you will be contacted within the next two weeks. Otherwise, your resume will be kept on file in the event a position becomes available which meets your unique background and our needs at the time.

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and an employer of national service.