Job Description
Job Title: Host
Are you a people person with a knack for creating memorable first impressions? We are on the hunt for a vibrant and welcoming Host to join our team! As the first point of contact for our guests, you'll play a crucial role in ensuring a seamless dining experience from start to finish. If you thrive in a fast-paced environment and love making people feel at home, this is the perfect opportunity for you!
Responsibilities
- Welcome guests with a warm and friendly attitude.
- Provide guests with menus and inform them of our specialties and features.
- Manage the seating chart to ensure smooth guest flow.
- Handle dining reservations and maintain waitlists.
- Coordinate with kitchen staff, management, and serving staff to ensure dining details are handled properly.
- Address customer concerns and ensure overall guest satisfaction.
- Direct guests to coatrooms and waiting areas as needed.
- Assign tables to patrons based on their needs and server rotation.
- Engage with patrons to ensure satisfaction with food and service.
- Operate cash registers and manage payments for food and beverages.
- Prepare cash receipts and make bank deposits after closing.
- Assist in supervising dining room staff to ensure prompt and courteous service.
- Prepare staff work schedules.
Requirements
- Excellent oral expression and comprehension skills.
- Strong active listening abilities.
- Ability to communicate effectively with supervisors, peers, and external parties.
- Strong social orientation and a preference for working with others.
- Sensitivity to others' needs and a cooperative attitude.
- Ability to maintain composure and self-control in high-stress situations.
- High stress tolerance and the ability to accept criticism calmly.
- Strong reasoning skills and the ability to gather relevant information.
Join us and become an integral part of a dynamic team where your skills and enthusiasm will be valued and celebrated. We can't wait to welcome you aboard!