Head of Security and Safety

Jan 25 2023
Honolulu Museum of Art |Honolulu|Full Time
Job Description

TO BE CONSIDERED, APPLY DIRECTLY AT https://honolulumuse​um.org/employment/

Job Title: Head of Security and Safety

Job Status: Full-Time, FLSA Exempt

Work Hours: Monday-Friday 8:00am – 5:00pm. Some evenings and weekends


Job Summary:

Under the general direction of the Director of Campus Operations, the Head of Security and Safety is an experienced, dynamic, and trusted leader who oversees all aspects of establishing and maintaining a safe, secure environment across the Honolulu Museum of Art (HoMA) campus. They are responsible for the development and implementation of comprehensive programs to protect artwork and other property; providing a safe, healthy environment for employees and visitors; and steering emergency prevention, preparedness, and response. They also develop and direct a team of professionals while setting an example for personal integrity and carrying out work in a manner that reflects best practices for art museums.


Minimum Qualifications:

  • Five years of full-time supervisory and leadership experience in security, safety, and/or emergency preparedness roles.
  • Multiple years of security experience at facilities/organizations possessing one or more of the following:
    1. Private buildings and grounds spanning multiple sites.
    2. Storage and/or display of high-value assets.
    3. Complex facility usage (e.g., combinations of office, retail, food and beverage, storage, and/or other specialty functions).
    4. Fluid occupancy (e.g., shifting combinations of the general public, employees, private guests, students, etc.).
    5. Rigorous access control requirements.
    6. Large size (100,000 square feet or more).
  • Broad knowledge of security standards and best practices, to include theft and fire protection, violence prevention, access control, qualification and training, incident investigation, and emergency preparedness.
  • Broad knowledge of standards and best practices for occupational safety in general industry (OSHA 1910).
  • Exceptional ability to manage and lead people; demonstrated experience building a diverse, motivated, and effective team.
  • Tact, patience, diplomacy, and discretion when dealing with people of varying backgrounds and temperaments.
  • Able to work collaboratively, coordinate activities, and communicate effectively with a diverse population of staff, visitors, vendors, contractors, and other stakeholders; demonstrated success in multiple locations and work environments.
  • Able to take initiative, respond to emergencies or changing conditions, and make sound decisions in challenging situations.
  • Able to maintain and cultivate supportive, can-do attitudes in a dynamic environment.
  • Able to plan and execute multiple projects simultaneously.
  • Strong work ethic; commitment to following through on tasks.
  • Impeccable sense of integrity, honesty, and fairness.
  • Demonstrated experience in budget preparation and management, including sourcing of products and services.
  • Proficiency in Microsoft Office.
  • Able to embrace continuous improvement, to include evolving technologies and processes.
  • Outstanding customer service and organizational skills.
  • Outstanding written and verbal communication skills.
  • Commitment to the museum’s mission.

Desired Qualifications:

  • ASIS International Certified Protection Professional (CPP) certification.
  • Board of Certified Safety Professionals Safety Trained Supervisor (STS), Safety Management Specialist (SMS), or similar occupational safety certification.
  • Experience in a museum environment, or an environment involving equivalent personnel and physical security complexities (e.g., hospital, university, resort, hotel, or school).
  • Understanding of HoMA’s established identity and dedication to advancing it.

Core Competencies:

  • Adaptability
  • Business Acumen
  • Change Management
  • Emotional Intelligence
  • Effective Communication
  • Cost Consciousness
  • Initiative and Judgment
  • Planning and Organizing
  • Professionalism
  • Problem Solver
  • Technical proficiency

Essential Duties:

  • Ensures a controlled and safe environment for the Museum and its property, staff, volunteers, visitors, and works of art.
  • Leads the Security Department to ensure a service-oriented approach to security in line with the values of the Museum. Oversees the development and implementation of a comprehensive, ongoing training program for all security personnel.
  • Leads Museum engagement with law enforcement and first responders.
  • Consults and collaborates with the Director of Curatorial Affairs and the Director of Collections to define security needs for exhibitions, artwork loan requirements, shipments, and receipt of works of art.
  • Coordinates security for all day-to-day operations, including events, exhibitions, and programming activities, in a manner which ensures the safety of the public and the protection of works of art.
  • Plays a leading role in the implementation, exercise, and improvement of occupational safety and emergency response programs. Creates and leads museum-wide groups focused on workplace safety and emergency readiness, such as emergency response teams.
  • Provides all staff with information and updates regarding the interpretation and application of safety and security policies and procedures.
  • Plans, schedules, and oversees regular emergency response drills and training sessions to educate employees, validate or improve systems and processes, and ensure Museum readiness.
  • Conducts or supports security, fire, safety, and health inspections and surveys/assessments.
  • Advises Museum administration regarding security and safety best practices and recommends appropriate or corrective action. Consults regularly with other Museum colleagues and industry professionals with respect to specific issues, as well as to keep abreast of museum-related security and safety topics.
  • Supports the testing, inspection, maintenance, and continuous operation of existing security and life safety systems, technology, and devices. Plays a leading role in planning and facilitating the installation, integration, and commissioning of new security and life safety assets.
  • Controls and tracks the usage of Security Department equipment and devices. Assists the Facilities Department with management of life safety and security systems integral to buildings and grounds. Reviews and updates applicable service contracts. Oversees the collection, archiving, and review of security video surveillance data.
  • Manages the security components of the Museum’s Transportation Security Administration (TSA) Certified Screen Facility Program in conjunction with the Director of Curatorial Affairs and the Director of Collections.
  • Oversees the thorough investigation and reporting of all accidents, injuries, fires, property theft or damage, and other incidents at the Museum. Ensures that all records and reports are properly distributed and archived.
  • Oversees the Security Department budget, striking a balance between advancing best practices and controlling costs.
  • Demonstrates a commitment to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion through respectful communication and cooperation with others at all times, continuous training, and modeling inclusive behaviors.
  • In partnership with HR, supports the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all staff.
  • Carries out other duties as assigned by the Director of Campus Operations.

Traits and Characteristics:

  • Bright, diplomatic, analytical, of the highest integrity, and possessing sound judgement.
  • A proactive problem solver focused on long-term solutions.
  • Provides strong yet collegial leadership; leads from the front, motivates employees, and supports their well-being.
  • Inspires confidence amongst Security Department and other HoMA employees.
  • Sets an example for clear and effective communication across the organization; confidently and diplomatically engages diverse groups.
  • Fosters appreciation of safe work practices and regulatory compliance.
  • Initiates and sustains momentum without close supervision.