The Pacific Club is Oahu’s premier private city club for business, quality time with family, and social events. Conveniently located in the heart of Honolulu, the open-air club offers its members and their guests a beautiful oasis highlighted by exceptional dining, meetings, events, and athletics facilities.
Position Description Summary
Reports to Housekeeping Supervisor and Facilities Director
Provides excellent customer service to all members and guests while maintaining a safe and clean environment
Communicates respectfully and clearly with management, staff, members, and guests
Duties and Responsibilities
Assist Executive Housekeeper and Facilities Director in implementing club policies, goals, operating procedures, and standards
Maintains a high level of personal service extended to members and guests
Uses proper etiquette when greeting members, guests, and employees in person
Ensures the upkeep and cleanliness of the Club and surroundings areas, including furniture and equipment
Observe all areas of the Club to ensure all areas are kept neat, stocked, and in working order; inform Executive Housekeeper to submit work orders for maintenance as necessary
Report broken items and burned-out lights in all areas (dining rooms, library, etc.)
Checks the drape for missing hooks
Check air conditioning for proper operation
Report damaged equipment such as tables, umbrellas, chairs, etc.
Maintain and secure supplies inventory
Ensure inventory locations are always locked and secured
Log utilization when supplies are removed
Assists with periodic inventory counts
Stocks storage rooms
Notify Executive Housekeeper when supplies require reordering
Performing housekeeping throughout the Club, including and not limited to:
Empty wastebaskets
Wipes all windows, shelves, walls, tables, chairs, equipment, mirrors, baseboards, door knobs, and light switches as needed
Dust all furniture and fixtures
Vacuums, mops, and waxes floors
Cleans and maintains locker rooms and lounges
Cleans and sanitizes toilets
Washes tiles, shower walls, and fixtures
Wipes shower curtains
Cleans sink and furniture
Ensure lounges and employee locker rooms are fully stocked with amenities
Restocks towels, washcloths, soaps, glasses, and other supplies and amenities
Disinfects phones
Washes dry and folds laundry
Set up banquet equipment, as needed
Reads communication book and attends all mandatory meetings
Reports immediately to the Executive Housekeeper and Facility Director any hazardous situation, maintenance issue, injuries, illnesses, or other areas of concern
Perform other duties as assigned, including but not limited to assisting other areas in the maintenance department when positions are vacant or personnel are on vacation
Physical Demands and Work Environment
Ability to lift up to 25 pounds and perform strenuous work lifting, pushing pulling, bending, stooping, and climbing.
Use ladders when required.
Job has the potential to expose the employee to human blood or infectious materials.
Education and Training, Qualifications and Other Requirements