Housekeeping Room Attendant (Full Time) - DoubleTree Alana - Waikiki Beach

Nov 18 2022
Doubletree Alana Waikiki |Honolulu|Full Time
Job Description

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
     * Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and cleaning products
     * Make beds, changing bed linens which may require lifting heavy bedspreads
     * Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
     * Push and pull vacuum throughout entire room and empty trash
     * Replenish amenities, linens, and supplies in guest room
     * Perform deep cleaning tasks, as needed
     * Stock, maintain and transport housekeeping supply cart on a daily basis
     * Perform guest turn down service, as needed
     * Visually inspect room for cleanliness and appearance and signify completion for room
     * Respond to special guest requests in a timely, friendly and efficient manner

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
     * Ability to push and/or pull equipment weighing up to 50 lbs.
     * Ability to communicate effectively with other employees, as well as guests
     * Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of rooms as specified by management
     * Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
     * Hospitality - We're passionate about delivering exceptional guest experiences.
     * Integrity - We do the right thing, all the time.
     * Leadership - We're leaders in our industry and in our communities.
     * Teamwork - We're team players in everything we do.
     * Ownership - We're the owners of our actions and decisions.
     * Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:
     * Quality
     * Productivity
     * Dependability
     * Customer Focus
     * Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


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