Housekeeping Supervisor (Full-Time)

Job Summary

The Housekeeping Supervisor at Kalia Theatre is responsible for administering and coordinating housekeeping functions in assigned sections.

Education & Experience: 

• High School diploma or equivalent required.
• Two to three years of progressive experience in a hotel or related field preferred.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.

Physical requirements:

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

 General Requirements:

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all property required meetings and trainings.
• Maintain regular attendance in compliance with Property Standards, as required by scheduling, which will vary according to the needs of the property.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Property Standards and regulations to encourage safe and efficient operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other property related areas.

Fundamental Requirements:

• Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Inspect work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
• Inspect all V.I.P. rooms to property standards.
• Oversee the closing of the floors at the end of the day, ensuring the Facilities Attendants’ carts are clean and restocked.
• Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
• Maintain key control.
• Handle items for "Lost and Found" according to the standards.
• Monitor cleanliness and orderliness of Facilities Attendants’ carts, closets, control closets, stairways and landings.
• Oversee the daily assignment of duties, ensuring Facilities Attendant carry a work assignment.
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
• Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
• Assist with training of Housekeeping staff.
• Ensure completion of cleaning projects on a biannual basis.
• Ensure overall guest satisfaction.
• Conduct room inspections and re-train housekeepers to improve performance and correct deficiencies.

This job opening was posted on 11/9/2026 and will remain open for at least 60 days.