IT Systems Administrator

Apr 20 2024
Liliuokalani Trust |Honolulu|Full Time, $58,000 - $75,000 / year
Job Description

Furthering the success and priorities of Liliʻuokalani Trust (LT) the IT Systems Administrator will provide quality IT Systems Administration for various cloud-based systems.  They will be part of a small but highly skilled team that responds proactively to the needs of teammates with the goal of facilitating their work with beneficiaries, families, and communities.  They will create a work environment that is conducive to collaboration, innovation, and teamwork.


Essential Responsibilities

  • Perform Microsoft Systems Administrator duties for Active Directory, SharePoint, and OneDrive.
  • Perform Microsoft Systems Administrative duties for Microsoft 365 Admin Center.
  • Perform Systems Administration tasks and support for VMware Horizon Cloud, WorkSpace One, VMware Cloud Director, VDI, and Global Protect VPN.
  • Maintain and monitor system health, security services, and system procedures.
  • Compile, analyze, and report statistics regarding all relevant systems as needed.
  • Create and implement standardized documentation required for systems and procedures.
  • Provide quality IT support by providing in-person and virtual assistance through our helpdesk system.
  • Set up and maintain Apple devices (MacBooks and iPads), MDM, and other IT hardware.
  • Set up New Hire user accounts on various systems and prepare hardware for new users and LT programs.
  • Deliver training programs for new hires and other IT training programs as needed.
  • Perform off-boarding procedures on user accounts and devices.
  • Serve on project teams for rollouts of new technology and upgrades.
  • Work collaboratively with all departments to improve the understanding around technology and to encourage the adoption of innovative technologies.
  • Other duties as assigned. 


Other duties:

  • Contributes to the Trustʻs success by accepting new assignments, helping team members, learning new skills, and striving to improves team and organization results.



  • Bachelor’s degree in Management Information Systems, Computer Science, or related field.
  • 4-6 years of experience as an IT Systems administrator, required.
  • 4-6 years as Microsoft Systems Administrator with experience in Active Directory, Exchange, OneDrive, SharePoint, and Microsoft Products; Office365, Outlook, Excel, Word, PowerPoint, OneNote.
  • 4-6 years of VMware Administrator experience with VMware Horizon Cloud, WorkSpace One, and VMware Cloud Director.
  • Expert software knowledge of MAC OS, iOS, and Apple applications.
  • Experience with hardware knowledge and troubleshooting skills of Apple products.
  • Working knowledge of networking infrastructure.


Job Competencies


  • Teamwork - Must have the appropriate interpersonal skills to work well with other staff on projects and tasks or independently. 
  • Solution oriented - Excellent problem-solving skills to independently identify problems, determine possible solutions and actively work to resolve issues.
  • Time Management - Ability to manage multiple concurrent objectives or activities, and effectively make judgments in prioritizing and time allocation in a high-pressure environment.
  • Focus - Ability to listen acutely and understand user needs and expectations.
  • Clear and effective communication - Ability to communicate technology solutions in business terms and to give directions in a clearly stated manner at all levels within the organization.
  • Resilience - Ability to remain flexible and adaptable to change.


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