Import Coordinator, Hub & Port Ops

Jun 15 2018
FedEx Trade Networks |Honolulu|Full Time, $15.07 - $27.46 / hour
Category: Transportation
Job Description

Join our Honolulu FedEx Family!


Career opportunities available now, apply online at

To view available openings, select FedEx Trade Networks as the operating company then enter “Honolulu” as the location.


Import Coordinator, Hub & Port Ops

  • Maintains uniform business practices and procedures to ensure compliance with Customs and Border Patrol (CBP) and other government agency (OGA) laws and regulations and according to FedEx Express expectations.
  • Analyzes documentation provided to determine that harmonized tariff number and whether the shipment qualifies for special tariff treatment, NAFTA, reduced duty rates and ensures all government agency regulations are followed. Also ensures that the required information is submitted or transmitted electronically.
  • Completes the classification of imported merchandise by determining the proper tariff classification and associate duty rate, and calculating the entered value using FedEx Trade Networks Transport & Brokerage and FedEx systems.
  • Contacts customers to resolve classifications questions or to obtain government documentation required for entry.
  • Completes the release and classification processing of each aged shipment after obtaining all missing information or documentation or move to the proper queue for processing.
  • Answers inquiries by FedEx Express and FedEx Express customers about the clearance status of any shipment.
  • Accesses the internet, FedEx systems for customer databases, spreadsheets and manifest scrolling. Communicates with customers, CBP and other government agencies in order to obtain information necessary for release.
  • Analyzes and researches unapplied cash and non-payments by using accounting systems (ODG) and mainframe application 74.
  • Makes necessary adjustments to the FedEx account as requested by management.
  • Processes all monthly and additional invoices that need to be sent out to FedEx Express.

Job Requirements

  • High school diploma/GED.
  • Two (2) years of business experience required, which includes one (1) year of related business experience preferred.
  • Strong working knowledge of CBP regulations and harmonized tariff as well as OGA regulations preferred.
  • Ability to analyze data and information.
  • Ability to make sound decisions in a time sensitive atmosphere.
  • Strong organizational skills to allow for completing multiple duties and meet multiple deadlines.
  • Excellent communication skills, written and oral.

This position is responsible for any of the various tasks listed as assigned. Decision making for release related tasks, assigning work to the appropriate queue for proper entry processing, live/quota entries, FDA/FWS entries, scrolling, voids/deletes and voluntary entries utilizing computer skills in a windows environment.


The specific schedule for this position is dependent upon finalization of the sort window for the Honolulu operation, opportunities may include Mon-Fri and Tue-Sat schedules, first or third shifts.

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