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Job Purpose

Under the general supervision of the Director of IT, the Infrastructure Engineer is responsible for developing, monitoring, and maintaining integrated, cohesive, and streamlined technology to improve the Museum’s computing and networking infrastructure to support the Museum’s digitization and operation. This position also monitors and coordinates with the co-location datacenters and vendors to secure the computing infrastructure for the Museum’s operation.

Duties and Responsibilities

▪ Planning, analysis, design, configuration, implementation, and maintenance Cisco Router, Switches and
APs.
▪ Planning, analysis, design, configuration, implementation, and maintenance Firewalls.
▪ Design re-configuration of VLAN, LAN, and WAN operations and work with Information Security Officer in
designing security safeguards to meet security objectives.
▪ Coordinate and work with hardware/software vendors to plan, install, and maintain new network and
firewall infrastructure to implement a secure and reliable networking environment.
▪ Planning, analysis, design, and coordinate with vendors for the implementation of servers and VM servers’ migration.
▪ Installs, configures, and initializes internal technical operational procedures.
▪ Participate in the testing, measurement, analysis, and performance tuning of system to ensure security,
connectivity, standard adherence, and proper operations.
▪ Develop and maintain documentation of VLAN/WAN/LAN configuration, including schematic diagram with
layout and location of all components.
▪ Implements and monitors compliance with performance standards and systems security procedures.
▪ Participates in the development and maintenance of the operational and security model for new system.
▪ Analyzes and defines operational and security requirements for new technical hardware enhancements or
new software applications.
▪ Participates in providing orientation/training for new technology implementation.
▪ Monitors and assesses operation of new infrastructure on campus and co-location datacenters to ensure
proper functioning and optimal compliance with performance standards.
▪ Participates in identifying hardware/software-related problems, errors, system inabilities and deficiencies,
and recommends solutions to such issues. Troubleshoots network, servers, storage devices, backup, and
disaster recovery problems.
▪ Performs risk analyses and risk assessments on existing and proposed new technical enhancements.
Identifies potential deficiencies, challenges, and security risks.
▪ Provide technical supports for application users and systems analysts and resolve equipment, applications,
or infrastructure problems.
▪ Researches and assesses new technology and software applicable for enhancing the Museum’s computing
infrastructure system.
▪ Develops specifications for all technical enhancements.
▪ Participates in the development of performance standards and security policies and procedures.
▪ Perform other duties as needed to accomplish the goals of the Museum.

Qualifications
▪ BS in Computer Science or Engineering, and prior experiences in IT infrastructure including the network,
servers, VM management, and security related field. MS preferred.
▪ Cisco Certified Networking Professional -Enterprise (CCNP)
▪ Cisco Certified Design Associate (CCDA)
▪ VMware Certified Professional - Network Virtualization
▪ Cisco Certified Specialist - Enterprise Design (CCDP)
▪ Minimum 10 years’ Experience in analysis, design, configuration, and implementation Cisco IOS Router,
Switches. Firewalls, and VMware.
▪ Minimum 10 years’ Experiences in design, implementation, support, and maintenance of various
networking infrastructure solutions.
▪ Efficient and effective in implementing RIP, EIGRP, OSPF and BGP Routing protocols.
▪ Expertise in Ethernet, Frame Relay, Point to Point, ISDN, VLANs, VLSM, MPLS, ATM, VPN, LAN/WAN/SDWAN Technologies.
▪ Experiences in analyzing, diagnosing and troubleshooting all network infrastructure across the
LAN/WAN/SD-WAN.
▪ Support and maintain automated configuration backup for routers, switches, and APs.
▪ Experiences in maintaining documentation of LAN/WAN/SD-WAN and configuration of routers, switches
and Firewall.
▪ Experience in analysis Physical and virtual servers, storage devices.
▪ Solid understanding active directory, Storage, DNS and DHCP functions.
▪ Profound knowledge of network management tools Cisco prime infrastructure and Cisco Identity Services
Engine.
▪ Superior analytical skills in Antivirus managements.
▪ Operating system expertise in Windows 10, 11, windows server, Linux.
▪ Experience in Lotus notes administrator and client.
▪ Experiences in monitoring and managing the co-location datacenter and disaster recovery.
▪ Excellent interpersonal, time management, and organizational skills; ability to work effectively as part of a
team and independently.

Other Requirements
▪ Flexibility in working hours, as some evening and weekend work is required.
▪ Good attendance.
▪ Detail-oriented.

Direct Reports
None.

Working Conditions
Occasional evening and weekend work required.