Lead Barista

Feb 03 2024
Honolulu Museum of Art |Honolulu|Part Time, $20.00 / hour
Job Description

TO BE CONSIDERED APPLY DIRECTLY TO https://honolulumuseum.org/about-us/j​obs-opportunities/

Job Title: Lead Barista

Department: Cafe

Employment Status: Regular Part-Time, Non-Exempt

Supervisor: Head of Food & Beverage

 

Job Summary:

Under the general direction of the Head of Food and Beverage, the Lead Barista drives the Coffee Bar team in creating an exceptional dining experience while maintaining high quality standards. The Lead Barista demonstrates knowledge of coffee equipment, coffee brew methods and extraction basics, milk science, and bar efficiency.

The Lead Barista’s duties include, but are not limited to, engaging with guests and providing prompt and friendly customer service, preparing quality food and beverages, maintaining a sanitary and comfortable environment for Museum patrons and staff, and assisting the Head of Food and Beverage with barista training, menu development, and ordering as needed.

 

The Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

 

Minimum Qualifications:

  • High school diploma or equivalent.
  • 2 years of prior experience as a barista in a cafe or restaurant, with at least one year of progressive experience in a shift lead or other leadership position.
  • Knowledge of coffee brew methods and extraction basics.
  • Knowledge and understanding of milk science and bar efficiency.
  • Capable of creating beverage specials for seasonal promotion, themed events, or as needed.
  • Excellent customer service skills. Ability to remain calm and pleasant under stress or demands.
  • Ability to obtain and maintain a current blue card from the Honolulu Liquor Commission.
  • General understanding of and experience using a restaurant point of sale system.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
  • Ability to work within and support a diverse community of visitors, artists, and employees.

Desired Qualifications:

  • Associate’s degree or higher in hospitality management or related field.
  • Extensive experience in a leadership role in a food service environment.
  • Basic to intermediate wine and beer knowledge and strong understanding of alcohol service.
  • Certification in food handling from an ANSI accredited source.
  • Working knowledge of Microsoft Word and Excel.
  • Interest in assessing and utilizing technology for improved efficiencies and processes.
  • Exceptional ability to manage and lead people.
  • Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.

Essential Duties:

  • Responsible for accurate daily sales reporting and cash deposits to Finance.
  • Assists the Head of Food and Beverage with menu development and creation of daily drink specials for the Coffee Bar.
  • Responsible for the delegation of preparation and cleaning tasks to Baristas to ensure a smooth flow of service.
  • Exercises independent problem solving for customer service issues, escalating to the Head of Food and Beverage as necessary.
  • Creates and updates training materials and training agenda for new baristas.
  • Performs the day-to-day operational duties of the Coffee Bar.
  • Prepares coffee, pastries, and other drinks and ensures that food and drink quality meet the standards of the Honolulu Museum of Art.
  • Cleans and maintains the Coffee Bar.
  • Maintains appropriate stock levels and beverage preparation items.
  • Maintains a poised appearance during periods of high volume.
  • Anticipates customer needs and can make recommendations on menu items.
  • Models a ‘customer comes first’ attitude and delivers excellent customer service.
  • Responsible for working special events, exhibition openings, and catered functions.
  • Other duties as assigned.

Compensation

The Honolulu Museum of Art is committed to practicing salary transparency. The salary for this position is $20 per hour. Please note that the pay information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. This opportunity includes a generous benefits package, including but not limited to:

  • Fully covered medical, dental, and vision insurance for employee
  • 12 paid holidays
  • 15 days of vacation accrual in 1st year, increasing to 20 days in 2nd year
  • 15 days of annual sick leave
  • Group retirement plans with employer matching after 2nd year
  • Shop, Museum Café, and Art School discounts
  • Onsite parking provided

Working Conditions and Atmosphere:

The HoMA Coffee Bar is open the following hours:

  • Wednesday, Thursday, Sunday – 10:00 a.m. to 5:00 p.m.
  • Friday, Saturday – 10:00 a.m. to 8:00 p.m.

The Lead Barista will work a 35 hour per week schedule, with shift and special event coverage as necessary.

The Lead Barista must be able stand and walk for 8 hours and maneuver around and between chairs and tables; bend, stoop, and kneel; use fingers, hands, and arms to hold utensils, plates, glasses and cups; lift, hold, and carry up to 25 pounds for much of the shift and occasionally up to 50 pounds; reach outward and overhead; take food orders and communicate with customers. Noise level can be louder than normal due to multiple conversations.

The employee must be able to fulfil all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

 

Diversity, Equity, Accessibility, and Inclusivity:

HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.

 

Equal Employment Opportunity:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is also prohibited.

 

TO BE CONSIDERED APPLY DIRECTLY TO https://honolulumuseum.org/about-us/j​obs-opportunities/