New Group Coordinator

Mar 06 2019
ALTRES Office |Honolulu|Full Time, $15.00 / hour
Job Description

New Group Coordinator position is available in downtown Honolulu! In this full-time role, you will be assisting a local health care company with administrative duties, as well as providing customer service for the company's clients, brokers, departments, and executives.


This is a great opportunity for individuals who want to grow professionally—you will be cross-trained to learn new skills and take on underwriting responsibilities.


​Additional Responsibilities:


  • Service customers by answering the phone and responding to inquiries
  • Review enrollment and census forms
  • Organize and manage new group enrollments by checking for completed applications, follow up with customers for more information, and send out final rates
  • Prepare, distribute and track quotes
  • Log and follow up on any complaints
  • Cross-train on tasks of the Underwriting Coordinator
  • Perform additional responsibilities as assigned


Required Education and Qualifications:


  • College certificate, 2 years of customer service or business administration experience, or combination of education and experience preferred
  • Life and Health Insurance Producer license is a plus
  • Intermediate knowledge of Microsoft Word and Excel
  • Outstanding customer service and sales skills
  • Excellent organization, time management, problem-solving and communication skills
  • Comfortable with public speaking and giving presentations