Operations Manager (Japanese speaking)

Feb 04 2019
ALTRES Office |Honolulu|Full Time, $65,000 / year
Job Description

Be a part of Hawaii’s thriving tourism industry! A tour company is seeking Japanese speaking candidates for an exciting Operations Manager position.


The Operations Manager will be responsible for everything from hiring staff and reserving charters to communicating with travel agents and updating permits.


You should have some experience in the tourism industry and possess strong leadership skills.


Additional Responsibilities:


  • Interview and hire office staff members.
  • Coordinate staff schedules and work shifts.
  • Provide excellent service to the company’s reservations department.
  • Project customer bookings and maintain reservations.
  • Maintain positive customer relationships at all times.
  • Proactively look for ways to make improvements to reservation and booking systems.
  • Serve as a liaison between the company and travel agents.
  • Ensure all insurance policies and requirements are met.
  • Regularly review yearly contracts, permits, and registrations.
  • Maintain accurate records and documents.


Required Education and Qualifications:


  • Must have previous work experience in tourism or a related field.
  • Ability to fluently speak, read, and write Japanese and English.
  • Knowledge of boat charter operations required.
  • Excellent project management skills with the ability to consistently meet deadlines.
  • Must be able to effectively lead a team.