Job Description
Join Our Dynamic Ophthalmology Team at the Cataract and Vision Center of Hawaii (CVCH)!
For over 30 years, CVCH has been one of Hawaii’s leading ophthalmology practices, providing top-tier comprehensive, refractive, and surgical eye care to thousands of patients every year.
We’re looking for an energetic, friendly, and detail-oriented Surgical Coordinator to join our team! In this role, you’ll be part of the surgical scheduling team, helping coordinate patient surgeries, communicating with patients and staff, and assisting with office tasks.
Key Responsibilities:
- Explain surgery procedures to patients in a professional, friendly manner.
- Schedule necessary pre-surgery tests (A-scans, Pentacam/Topography) and verify medical histories.
- Schedule pre-op appointments, take health histories, provide instructions, review risks, obtain consents, and handle insurance updates.
- Review lens choices and collect fees for premium lenses when applicable.
- Coordinate with doctors, primary care offices, and transportation for patient surgery clearances.
- Answer patient calls and provide support before and after surgery.
- Assist with administrative tasks and ensure all paperwork and consents are completed accurately.
Skills & Qualifications:
- Strong communication and customer service skills.
- Ability to work accurately under pressure and juggle multiple tasks.
- Knowledge of surgical procedures, medical terminology, and insurance processing preferred.
- Professionalism and reliability are a must.
- Basic computer and EMR skills are a plus.
- Must be dependable with excellent attendance.
Requirements:
- High school diploma or GED.
- Bachelors Degree preferred
- 1 year of experience in a similar role or training.
- Medical office experience preferred (but we provide on-the-job training!).
If you’re passionate about patient care, detail-oriented, and ready to grow in an exciting field, we’d love to meet you!