Orthodontic Patient Coach

Sep 18 2022
Kim Orthodontics |Honolulu|Full Time, $18.00 - $22.00 / hour
Category: Healthcare
Job Description

We are a high-tech, patient-oriented orthodontic practice that is well-known for our techniques with Invisalign.

We are seeking a reliable, organized, detail-oriented individual with excellent communication skills and a positive attitude.  The right individual should have exceptional interpersonal skills and a passion for helping others.


 Position Details

  • Communicate with and coach patients throughout their orthodontic treatment
  • Communicate with patients via phone, text, email, messaging, and video conferencing
  • Manage telehealth dashboards, notifications, protocols, and systems
  • Create systems, scripting, and protocols for other team members
  • Coordinate and schedule in-person and tele-health appointments
  • Digital charting and scheduling
  • Taking digital radiographs and photographs
  • Taking 3D iTero intra-oral scans
  • Adjusting Invisalign appliances
  • Assisting in the placement and removal of appliances
  • Sterilizing instruments and operatories


  • High school degree or higher
  • Minimum of 2 years of work experience
  • Previous sales or customer service experience
  • Previous orthodontic experience is preferred but not required

Helpful Characteristics

  • Exceptional verbal and written communication skills
  • Enthusiasm and high energy
  • Enjoy working with patients of all ages – from children to seniors
  • Ability to deliver exceptional and consistent customer service
  • Ability to use software applications, enter data, and process information
  • Understanding digital applications, such as chat, text, email, and the web
  • Expert at spotting, deciphering, and fixing issues with technological and clinical requirements
  • Ability to motivate and encourage
  • Ability to work unsupervised and independently
  • Ability to establish priorities for patient care


Compensation Package

  • Performance Bonuses (after probationary period)
  • Comprehensive Health Insurance – Medical, Dental, Vision, Drug
  • 401k Profit Sharing (after 1 year of full-time employment)
  • Paid Vacation (after 1 year of full-time employment)
  • Continuing Education

To proceed with your application, please register with Kim Orthodontics LLC and apply directly on the site here:



Thank you,



Hiring Specialist