Pharmacist

Sep 30 2021
5 Minute Pharmacy |Honolulu|Full Time
Category: Healthcare
Job Description

Job Summary

Responsible for overseeing the daily operations of the pharmacy department and is accountable for workflow management, clinical management of patients, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management. Also responsible for ensuring accurate filling of prescriptions, and ensuring the highest level of customer service (including patients, providers, and pharmaceutical and payer partners), and developing and protecting department assets.

Job Responsibilities
Customer Experience

  • Is patient, kind and compassionate.
  • Ensures pharmacy staff provide hospitable service and information; and are courteous, friendly, and efficient.
  • Responds to customer inquiries and complaints, maintains and improves overall image of pharmacy department.

Operations

  • Manages the daily operation of the pharmacy department.
  • Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to customers inclusive of patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
  • Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents.
  • Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.
  • Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
  • Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws.
  • Controls the store's safe and "bank," including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.
  • Assures proper operation and maintenance of pharmacy department systems and equipment.
  • Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis.
  • Manages and controls pharmacy inventory. Adheres to Company buying procedures, recommends and orders merchandise from proper internal and external sources.
  • Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
  • Follows-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.

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People and Performance Management

  • Supervises pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures.
  • Confirms pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management).
  • Reaffirms with all pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith.
  • Ability to work independently or with co-workers, as required.
  • Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.

Training and Personal Development

  • Audits own performance and recommends own objectives and standards of performance.
  • Maintains an awareness of developments in the pharmacy, health care, and retail management fields that relate to job responsibilities, and integrates them into own practices.
  • Ability to teach and guide co-workers, health professionals and patients as required.

Communications

  • Maintains and develops good working relationships with physicians and other health professionals.
  • Maintains and develops good working relationships with coworkers and managers.

Requirements

  • BS in Pharmacy or Pharm D Degree from an accredited educational institute.
  • Current pharmacist license in the state of Hawaii
  • Immunization certification.
  • Current CPR certification.

Job Type: Full-time